Truist S Broad St, Lansdale

Truist Reviews

• P

  Pat Varleta
  5

  I was unable to get thru to the corporate Truist Bank on the 800 number with a question about my mortgage, so I called the Lansdale branch. What a great idea that was, because an actual friendly and helpful person, RJ, immediately answered and got me the answer I needed! Thank you!

• F

  Faith M
  4

  I have 2 different home-based businesses. BBT/Truist business checking is totally free, no minimum balance. I opened 2 checking accounts to keep my finances separate without any additional fees. Valerie was very knowledgeable and helpful in setting up the accounts. When I forgot my password and couldn’t access online banking, I called her, snd she reissued the code by mail, no problem. The drive-thru can be slow, but the tellers there are cheerful and accurate. I really like this bank, and am grateful for their professionalism and the money I’ve saved on business checking. Also the online checking layout is the cleanest and most user-friendly I’ve experienced. My one bad experience was the BBT/Truist phone customer service people agreed to block future recurring subscription payments to my debit card from a company that was charging me monthly and wouldn’t cancel my subscription. The online customer service people thought I just wanted a stop payment on the last charge to be processed. So I paid $35 to stop a $10 charge, and then the monthly $10 charge went through again the next month. That’s why they get 4 stars instead of 5.

• r

  renee Marino
  4

  My employer has an account with them. I don't have an account there but the girl that cash my check always remembers me and is very nice.

• G

  Google User
  1

  Their ATM is FUBAR do NOT bank here! Machine said it would not give out money although MY bank said $200 is now gone...went back to bank thinking, It's a bank! They can give me money! Nope. Tellers inside are helpless morons....give me my money it's not a fraud dispute, they've admitted to it malfunctioning! And still refused to make it right! Now I'm told to wait 45 days....are you kidding??!!

• R

  Ron Steskal
  5

  Friendly and knowledgeable . Anyway ,I needed assistance with my accounts and Chris processed them quickly and got back to me with other inquiries promptly .

• j

  jamfunk1
  1

  This is the worst bank in every way. Stay away and bank with someone else

• J

  Jenna Rodriguez
  1

  slow and when I went the ATM was "not giving cash withdrawals"