Truist Reviews
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Majid Husain4After 2 years, the bank customer service has improved. After being with this bank for 9 months after conversion from Citi to BBT. This review is for online or customer services. The customer service is slow and the representatives don't have much knowledge of how to resolve issues easily. This Coppell bank employees are eager to help but can only open/close account, deposit/withdraw money from account and access the safety boxes. Other issues have to be via phone support. I am working on changing my personal account.
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JB5I had a good experience with my auto loan at BBT but an EXCELLENT experience with Pragya. There was a mixup, which was my fault, on my account and Pragya was prompt and delivered everything she promised. When I am ready for another vehicle I will ask for her. Thank you Pragya
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echoeyris1BB&T in general is terrible. No one is knowledgable on any security on their bank or on the website. I called the toll free number after banking hours when the ATM machine did not work. The staff was unprofessional and asked me personal questions instead of my security questions. I felt really unsafe with this bank. And to top it off I discovered my account was hacked into!!! The personal was not eager to look into investigating to make sure I was not hacked into. It was after I had to ask several times to look into my account that it was finally decided it was hacked into. Why did the bank not immediately freeze my account or notify me!!! I felt unsafe and am glad I am no longer with this bank.
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Michael Wilcox1While the staff tries hard and is friendly, they are really kinda cluesless on how to get things done. As a new customer to BB&T we are disappointed and discouraged that the tellers and managers dont seem to really know what is going on? Maybe this office needs more training ?
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Debra E Howard5Once all changes from CitiBank to BB&T completed and newness stabilized I am pleased with the help they offered us through our struggles to learn the various serves and how to use some of them. People service at this location and two near my home in Garland have very carrying service reps. Thank you
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Johnathan Roberson4Cassie and Patrice were amazing! They were spot on with every problem I had. Thank you!!!
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FAQs
1. How Can I Get Connection With Truist?
Simply dial this phone number +1 469-702-3025. You can also search through their website and submit your loan details online.3. What Are the Steps to Get a Loan at Truist?
To apply for the loan you want, you can search through their website and submit your loan details online. If you are searching for small payday loans, you can visit our website for more details.5. What to Do if I Fail to Pay Off My Loan?
You may consult with your lender if you feel it hard to repay the loan on time. Different lenders have different solutions to payment respite. Remember to check out carefully before signing any loan agreement.
2. What Is the Address Of Truist? How Can I Access This Store?
Truist is situated at 252 N Denton Tap Rd, Coppell, TX 75019, United States. Please carefully check the map and find the best way to access it.4. Is Truist an Agency or a Lender?
Truist is a Bank. To make your lending process smooth and quick, we get you connected with a wide range of reputed lenders over the internet. You can visit our platform to secure a personal loan online with no hard credit check.6. Does Truist Offer Bad Credit Loans?
Yes, but if you want to improve your likelihood of success, we can help you out! Just turn to our online service to get an installment loan even with your low credit scores.