TowneBank Greenbrier Pkwy, Chesapeake

TowneBank Reviews

• J

  Justin Patel
  5

  Excellent service. I worked with Jonathan Evans. I'd recommend him and this bank. Every thing I've needed, they've gotten it for me.

  Response from the owner

  Thank you, Justin, for sharing your 5-star review!

• G

  Gordon Whitlock
  5

  After much thought and seeing everything this bank has for me to utilize, overall, I have decided that the branches that I have visited over the years, and the bank as an institution, are both deserving of a five-star review. Whether if personal or if commercial account, lending, or whatever any of my needs have been or with what is anticipated for the future this is the most professional, personable, convenient and best practices working bank I have banked with in years, and I do recommend. Keep up the excellent work and don’t lose the golden touch that you have mastered so well and helped me through the years. Sincerely, Gordon Whitlock, Twice removed from the area and now located at Treasure Coast Harley-Davidson of Stuart, FL - but who knows, maybe one day I’ll be back once all the jokers disappear from the deck.

  Response from the owner

  Mr. Whitlock - We are so grateful for your consideration and your stellar review! Our bankers work each day to provide exquisite service to our personal and business members, and your acknowledgement of that work is music to our ears. Thank you!

• T

  Tom Taylor
  5

  So glad to be with the classy bank! I am always treated like I'm family. Personnel are always pleasant and helpful. Favorable terms to my accounts. (if I have enough money) I highly recommend them to my friends and family.

  Response from the owner

  Thank you, Tom! We appreciate your 5-star review of TowneBank at Greenbrier, and your recommendation. It really does make a difference to share your experience.

• R

  Rick Stephenson
  5

  When TowneBank bought Monarch a few years ago, I wasn't very happy and considered moving to another bank. But after working with Stephanie in the greenbrier office, I decided to stay and I'm glad I did. She is great to work with and has helped us multiple times as our business grows.

  Response from the owner

  Thank you, Rick, for your 5-star feedback! Stephanie and her dedicated team strive to provide you with exquisite service on every occasion! We also are fortunate to have so many former Monarch bankers as part of the Towne family.

• L

  L.K. STAFF
  1

  Worst mortgage company ever! Not 1 but 2 horrible experiences with this lender. We bought our first home with Towne Mortgage about 6 years ago we were approved for an FHA loan with zero down as first time home buyers. 3 days before closing they suddenly tell us that we just barely missed the zero down and that we had to give them 5k (exactly the amount we had in savings for renovations)or we wouldn't be able to close on the short sale that we had been waiting 9 months for. So against my better judgment we recently began working with them again trying to do a construction loan because it was easier for our builder. We started this process in June and they basically put us on the back burner. They have lost and requested we resubmit paperwork multiple times. It is currently almost 6 months later and they now tell us that this build is not feasible. So after waiting for 6 months for them to get their act together and having to shell out $500 for an appraisal I have nothing to show for it. They are crooks and look for anyway to get their hands on more money. Do not trust them. Horrible customer service!

• K

  Kirt Boyer
  5

  Nancy Hall is tremendous. Anytime I need anything she makes herself available to assist me. Obviously I am not the only TowneBank customer but she cares enough to make me feel that way. She is a true asset to your bank.

  Response from the owner

  Dear Kirt, We so appreciate that you shared your 5-star review of Nancy Hall at our Greenbrier location. She is tops in every book! Thank you for choosing TowneBank.

• G

  Gordon Whitlock
  5

  They are nice people and they’re fast & friendly. As for the bank overall, I may rate it a little less, but this review is for the branch leaders and workers.

  Response from the owner

  Hello Mr. Whitlock - Thank you for your positive feedback on our Greenbrier bankers! We welcome any other feedback you may have, so that we might earn a 5-star review for every TowneBank experience. Please email [email protected] if you would like to share anything with us about TowneBank.

• S

  Suria Begum
  1

  they deserve no stars they sucks THEY HAVE BAD CUSTOMER SERVICE my bank was bought by their company and they just suck plain suck i hate them

  Response from the owner

  To Suria Begum: We are troubled to hear about your negative experience with us. Could you email the details of your visit or interaction to [email protected], so that we can follow up with the appropriate office and improve our service going forward? Thank you!

• D

  Denise Sykes
  1

  Wrost customer service ever and all the teller and bank representative was just plain rude. Will never do business there again.

  Response from the owner

  Ms. Sykes - we are troubled to read that your experience did not live up to our standard of exquisite service. We hope there may be a future opportunity to improve the impression you received.

• S

  Scott Harrington
  1

  Did not let me use bathroom.