Tom Hallock - Mortgage Banker Executive Center Dr, Austin

Tom Hallock - Mortgage Banker Reviews

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  Robert Imthurn
  5

  We could not give higher praise about working with Tom! As first time home buyers a lot of stuff was new information to us and Tom took time to walk us through everything and answer any questions without making us feel bad about not knowing what things were. He always made time to talk to us no matter the time or day and was willingly to move his schedule around to accommodate us. Tom was extremely timely with providing any documents or in his responses. He was willingly to rework numbers multiple times however we had asked and did not pressure us in any way. We felt comfortable discussing our finances with him. Tom was very encouraging in the whole process which is extremely helpful with how daunting this market is. Tom is very friendly and professional and we enjoyed working with him a lot. We would highly recommend working with Tom as your lender!

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  Karen Scott
  5

  Tom was such a pleasure to work with and I highly recommend him. Even knowing that we could save money in the long run, the thought of going through the hassle of a refinance was daunting. Tom Hallock made the process so painless - I am so glad we worked with him. Throughout the process he communicated the requirements in a clear and easy to understand manner, and kept us apprised of the status throughout. There is a status and upload portal that is easy to use, and Tom was also available with a quick response to email and always offered a phone call if that was better. Overall, the process was smooth, we are saving a ton of money, and couldn't be happier with the service we received. If you are thinking about refinancing but dread the paperwork like I did, I highly encourage you to contact Tom. Sure, there is still paperwork to be done, but he truly made it feel like a breeze.

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  Kevin Strickland
  5

  Tom made financing a house easy and simple. I will gladly recommend him to any friend that is looking. He was quick to answer each and every question we had for him and our contract was incredible. I’ve heard so many stories about what pitfalls to look out for in mortgage contracts and the one we got from Tom had none of that. Not only that, we got 2.5%! How crazy is that for our first house. We will absolutely be recommending him to all of our friends. Thanks again for everything Tom!

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  Brock Bell
  5

  Tom and his team were absolutely outstanding through the entire process. Originally I was planning on working with one of the big banks for the mortgage process, but I spoke with Tom as a form of "second opinion." Tom was always responsive at all hours of the day making it easy to stay informed and on top of the process even with a flex heavy work schedule. In the end not only was Tom far better to work with than the bigger bank, but the rates that his team produced were better! I highly recommend working with Tom.

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  Brad Bruce
  5

  Tom was incredible!! He is super professional, responsive, knowledgeable, and helpful. His rate was better than who we have used in the past (and they had a great rate already), and he even provided a lender credit at closing! But what is so great is his process -- he has everything set up in an online portal and with automated reminders & emails so that none of the little details are lost in the shuffle. This was the smoothest close we've been through, and we've been through this process a number of times. I highly recommend Bank of Texas Mortgage, and especially Tom!

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  Jonelle Feikis Cornelius
  5

  Through the last several months, my family has undergone one of the most stressful situations imaginable (finding/buying a new home), in one of the most stressful time periods (2020... need I say more?). However, to classify the process we experienced with Tom was anything other than perfect would be an understatement. The most stressful purchase of my life was made exponentially easier due to his knowledge, expertise, and most importantly, service. Tom worked tirelessly on setting up everything in a manner that made it easy to understand and simplistic . It is safe to say that Tom and his team will make you feel like a member of their own family, even if it means answering a panicky email at 11:00pm at night. In the tricky and confusing world of home buying, do yourself a favor and make the process easier by selecting Tom and his team.

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  Stacey Cataylo
  5

  Applying for a mortgage is one of the most stressful, least fun parts of buying a new home but Tom made it so easy! He is such a pleasure to work with - incredibly responsive and thoughtful. Other professionals we worked with in our home buying process also commented on how quickly and efficiently he worked. FYI - he was able to help us with a purchase outside of Austin so don't hesitate to reach out to him if you are looking for help in other parts of TX

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  Taylor Berliant
  5

  Tom and the Bank of Texas were better than we could have ever hoped for in our mortgage process. Our offer was accepted with a 28-day close and we achieved that goal with room to spare. Tom was knowledgeable, friendly, professional, and available. He proactively provided information and support and was always available for review and consultation. He guided us in a way that made us feel comfortable and confident with the process. He was a source of unbiased information when we were price shopping and was our teammate and advocate through negotiations. And at no point were we in doubt that the money would be there when it needed to be. I can't recommend him enough if you are in need of a mortgage.

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  Laura Rosen
  5

  Tom was so great to work. He came recommended from a friend and I plan to recommend him to my friends. He made refinancing my home a seamless simple process (which was not the case with other two mortgage processes I’ve done with other institutions in the past). He offered competitive rate. Can’t recommend enough!

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  Gigi Mao
  5

  Tom is a fantastic mortgage banker! He is professional, enthusiastic, and always goes the extra mile for his clients. I have worked him twice now and had great experiences both times. I highly recommend Tom and his services to those shopping for mortgage loans in the Austin area.