SunState Federal Credit Union W Us Hwy, Lake City

SunState Federal Credit Union Reviews

• S

  Savannah Howard
  1

  Be alert and warned: No proper notification of account being closed or fees out of account until it’s to late to do anything because they already closed it without letting you know first! Very unhappy, been a customer for quite sometime now with this bank. I had a few fees of at most $20 and since it showed on my account the night prior that I had the funds plus PayPal accepted it which PayPal will deny if not enough funds in account. The bank didn’t notify me of closing my account in any format of phone, email, or mail. And I didn’t start getting notifications that my account was behind until 4 days ago which on that point I called the bank and tried working with them but they informed my account is closed and best of luck. This is not proper customer service and I sure don’t feel like they can be trusted with my small business funds if they can’t even take a minute out of their day to inform me that I had 30 days and my account was overdrawn upon this initialing happening. So just be very warned and safe!! I will be bringing my business elsewhere s that can give accountability for their actions and inform person prior to closing account that there is an issue on their account. All they had to say in other words was this is my responsibility which yes but if it went through PayPal I didn’t expect any issues until 3 weeks after getting notified of my charges coming out of my account via mail.

• B

  B C Jr
  2

  Moving to area very soon. Preparing for the move we thought we would set up a local account. In-laws bank here and an other close by CU. Went in met with friendly girl, had 2 forms of ID each, but couldn't unless we had our SS card with us. How many people these days carry that with them. Needless to say, its their loss, right down the street, exact same thing, gave information and IDs to account lady and have a new account open! Now linked to my current bank the move should be seamless when it comes to banking. Thank you Vystar!

• S

  Stanley Reed
  1

  Customer curdesy is not that great at this credit union not to friendly with me. I like sunstate credit union but the one in lakecity fla is different with me, Alachua is a lot more friendly with every one that goes in the lobby Is treated with curdesy and not picky

• T

  Todd Erickson
  5

  They recently changed the name of the joint. Same management and staff but different name. What's the new name you axe? Don't axe me, I already forgot.

• A

  Alicia Woodson
  5

  Great Credit Union! Great hours, friendly tellers and account specialists.

• G

  Gary Bailey
  5

  Should have chosen this Credit Union a long time ago, people very helpful, very trustworthy employees, help with all my questions. You have to use this Credit Union.

• N

  Nikita
  5

  I've banked here for years and always have a good experience. Friendly staff, clean grounds; banking the way it should be.