Suncoast Credit Union S Manhattan Ave, Tampa

Suncoast Credit Union Reviews

• a

  allison Buyle
  5

  Great banking experience with this branch. I have been a member for over 20 years and have always been happy with the customer experience. They have always been very responsive to my banking needs and the management keeps the operation running smoothly. My financial advisor also works out of this office, so it makes it very convenient for me as an “one stop shop”.

  Response from the owner

  Thank you, Allison, for your 5-star review. We sincerely appreciate it!

• M

  M Flowers
  5

  I’ve been baking with Chase for almost 15 years and they would not approve me for anything they never helped me and my family get a head and I thought that was the whole purpose of having a great bank!!!!! Suncoast has helped my family with so much from multiple car loans personal loans, Bank accounts to start my children off the right way in life. And even some personal loans for the kids as well. We are truly grateful for our experience at Suncoast credit union and the opportunity that you have given some of us for second chances!! Thank you so much Suncoast! Also at the South Tampa branch Ada is freaking bomb she is always smiling and always pleasant she goes out of her way to help us anytime we need it including my children love her too. The manager to that location is very involved with her clients and her business and we love them so much thank you guys for being such a positive attribute to the families in this community!!!!! Go Suncoast!!!! B

  Response from the owner

  Thank you, M Flowers, for your 5-star review and for taking the time to let us know about your positive experience. We have shared your comments with the appropriate department so that our team member Ada may be recognized. Thank you for being our member!

• D

  Dawn Montague
  5

  Suncoast has been my bank for many years, this location is especially great, customer service is always above and beyond thanks to their manager Valerie Emerson. Thanks for all you do, making banking easy and efficient! Your loyal customer, Dawn

  Response from the owner

  Thank you, Dawn, for your 5-star review and for taking the time to let us know about your positive experience. We have shared your comments with the appropriate department so that our team member Valerie may be recognized. Thank you for being our member!

• K

  Kevin E
  5

  Jergens M. is the best! My checking information was stolen, she was able to change all my accounts and secure my money in an incredibly short amount of time! The branch Manger was extremely decent as well, I do not know her name, but she was awesome!

  Response from the owner

  Thank you, Kevin, for your 5-star review and for taking the time to let us know about your positive experience. We have shared your comments with the appropriate department so that our team member Jergens may be recognized. Thank you for being our member!

• C

  Calvin Ryon
  1

  This place is a joke. It takes several days for cash payments to post on my credit card and they are always posting fraud alerts to huge companies like ATT, SCREWING UP my autopay costing me fees with merchants. I'm done with this pathetic credit union. I'm taking my business elsewhere. Also very business unfriendly with NO I international wires and I cannot deposit cash at an ATM. I SUGGEST you find a real bank that isn't stuck in the 1990s with their technology.

  Response from the owner

  Dear Calvin - We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interactions with us. We would appreciate the opportunity to speak with you to learn more about your experience. Please send us an email with your name and contact phone number to: [email protected]. Thank you.

• G

  Garrick Hill
  5

  WOW! I just was working with Lisa in the Loan dept. I was just inquiring is something was possible and she not only was able to provide the answer but even more options for my family and I. One minute later everything was done! Lisa is AWESOME and in under three minutes total. KUDOS / COMPLIMENTS!!!!!!

  Response from the owner

  Thank you, Garrick, for your 5-star review and for taking the time to let us know about your positive experience. We have shared your comments with the appropriate department so that our team member Lisa may be recognized. Thank you for being our member!

• H

  Hiram Rodriguez
  5

  The best banking institution that I have dealt with. Jergens is very courteous, knowledgeable and very patient with my transaction.

  Response from the owner

  Thank you, Hiram, for your 5-star review and for letting us know about your positive experience. We have shared your comments with the appropriate department so that our team member Jergens may be recognized. Thank you for being our member!

• B

  Brenda Seal
  5

  Best credit union ever!!! From car loans to CDs to money market accounts to 403b and Roth IRA services. Great ATM as well and wonderful website to manage your account and place travel alert notifications too.

  Response from the owner

  Hi Brenda. We appreciate you taking the time to give us this positive feedback!

• D

  Daniel Hoeh
  1

  I wanted to speak with branch manger at the Henderson branch and they would not connect me. I had to get in the car and drive there. Customer service sucks!!!!!

  Response from the owner

  Dear Daniel - Customer service is a top priority for us and we are truly sorry to hear that you did not experience the level of service that we strive to provide. We would appreciate the opportunity to speak with you to learn more about your interactions with us. Please send us an email with your full name and contact phone number to: [email protected]. Thank you.

• A

  Alex B'
  1

  I have never been talked to in such a disrespectful manner by any financial institution before in my life. I've had multiple car loans with you guys and currently have two. The way I was talked to today was so unprofessional I don't understand how you could employ someone like that to represent your company. I will never get another loan from you guys again. I don't care if I have to pay a higher interest rate. You have lost me as a customer and you can thank your employee Angel for that.

  Response from the owner

  Dear Alex - We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interactions with us. We value you as a member and would appreciate the opportunity to speak with you to learn more about your experience. Please send us an email with your contact information to: [email protected]. Thank you.