floridacentral Credit Union Henderson Blvd, Tampa

floridacentral Credit Union Reviews

• A

  Althea Wallace
  5

  Me and my husband purchased a vehicle last month in May, I must say Tanya Henderson was very awesome in us through it all, she is very appreciative and understanding, she did a very good job. She was very patient with us and not only answered all of our needs and concerns. She found the right solution to everything. I would recommend her to anyone.

  Response from the owner

  Hi Althea. Thank you very much for taking the time to leave us a review. We're happy to receive 5-stars, and even more pleased to hear that you had a positive experience working with Tanya! Thank you for choosing floridacentral.

• D

  Dorothy Pugh
  5

  My experience with Ms. Tonya Henderson was excellent. I felt I was in good hands, she was very knowledgeable about every question I asked and was able to go into detail about loans and interest rates and what ever question I asked her, she had the answer and if she didn't she would quickly get it. Ms. Henderson helped me in getting era's removed from my credit record IMMEDIATLY so I was cleared to open the accounts, and get the loans I applied for. The way she exhibited her knowledge and her professionalism was amazing, I will always call on Tonya and will highly recommend that she is asked for to everyone I know. Tonya Henderson is first class top of the chart in the customer service she provided for me. Thank you Tonya for making the process so easy.

  Response from the owner

  Hello Dorothy. Thank you for the 5-star review! We’re thrilled to hear that you had a great experience working with Tanya! It’s truly a pleasure to assist you with your banking needs and we appreciate your recommendation. We look forward to further opportunities to assist you and thank you for being a loyal member.

• S

  Sharon Clark
  5

  My husband and I had the pleasure of working with Tanya Henderson who helped us with our car loan from beginning until the end. Tanya was very professional, attentive, and pleasant we couldn’t have asked for a better person. If you’re in the market for a loan please go see the manager Tanya Henderson especially if you want great service.

  Response from the owner

  Thanks for the 5 stars, Sharon. We're happy to hear that Tanya provided excellent service to you and your husband and made the loan process a pleasant experience! We appreciate your recommendation and thank you for being a floridacentral member.

• n

  nikolaos hatzinas
  5

  I always get great service from Tanya at every visit when I do a wire. She is always kind, courteous, and patient. She is a huge asset to Floridacentral Credit Union

  Response from the owner

  Thanks, Nikolaos, for the 5-star review! It’s great to hear that you are happy with the service you receive at floridacentral, and we will be sure to share all your kind words with Tanya! We look forward to further opportunities to assist you and thank you for being a floridacentral member.

• T

  The White Glove Detailer
  1

  Sat in drive thru for 10 minutes and wasn’t tended to. When the teller finally came to window attitude was thrown my way as if I was an inconvenience. My next visit will be to close my accounts here. I don’t do business with people who’s customer service treats me this way

  Response from the owner

  Hello. Thank you for taking the time to leave us this feedback. It’s disappointing to hear you did not receive the level of service we strive to provide to our members. We understand that one of our managers has contacted you about your experience and addressed your concerns. Please let us know if we may be of additional assistance. Thank you.

• P

  Princess Jackson
  5

  I refinanced my car. Tanya Henderson was very professional and provided exceptional service!!! She’s awesome 😃

  Response from the owner

  Thanks, Princess, for the 5-star review! We think Tanya is awesome too! It’s great to hear that you are happy with the service you received. We look forward to further opportunities to assist you.

• a

  alberto bernal
  5

  I SPOKE TO TANY HENDERSON , AND SHE HELP ME WITH ALL MY NEEDS, SUPER SUPER NICE AND EASY TO TALK TO, IF I CAN REVIEW HER WITH 100 WHER 100 IS THE BEST I WILL, THANK YOU AGAING TO YOU ANF ALL THE STAFF MENBERS,,,

  Response from the owner

  alberto, thank you for the 5-star review and the compliments for team member, Tanya. We strive to provide extraordinary service to all of our members, so we’re pleased to hear this feedback. Thank you for choosing floridacentral to meet your banking needs and for being a member!

• E

  Eileen Rosario
  5

  Just refinanced my car Brian and Ileana made it super easy!

  Response from the owner

  Thanks for sharing your experience, Eileen. It's wonderful to hear that Brian and Ileana provided excellent service and made the loan process a pleasant experience! We're happy that floridacentral could meet your auto loan needs.

• T

  Tracy Rogerson
  1

  I am updating this review and I wish I could write NO STARS! All morning has been spent on the phone/holding on the phone. My card was compromised. You would think that the fraud dept. could write a note in the system to order a new card. No- I had to hang up, stay on hold for another 34 minutes to then be told it will cost $10 for a new card. This is insane that I had to wait for them to tell me I could go to the branch. Why couldn't the fraud department tell me. Every time I need to deal with them it just gets worse.

  Response from the owner

  Tracy, thank you for taking the time to leave this review. We apologize for your frustration and inconvenience. We would like to speak with about your situation. Would you please send us an email to [email protected] with your contact information and the best time to reach you? We want to research this issue and get it properly addressed. Thank you.

• M

  Milagros Hernandez
  5

  Ileana and Emma are always amazing. They give great customer service! They always go above and beyond to help with whatever I need, Very fast service. I love going here because they make my husband and myself feel so welcome and just give exceptional service!

  Response from the owner

  Thank you for the 5-star review! We are so happy to hear that you love coming to floridacentral. We appreciate your kind words about our team members, Ileana and Emma! It is sincerely our privilege to assist you with your financial needs. Thanks for being a loyal member!