Smart Buy USA - Malden Broadway, Malden

Smart Buy USA - Malden Reviews

• K

  Katie Mulherin
  5

  For my first time buying a car from a used dealership Anthony was very helpful, honest,nice, and on top of everything. If I had any issues he was right there to take care of it. In the future I will come back here and I highly recommend coming here. I love my new jeep very much. They have nice used cars for fair prices.

• J

  Joe Spinney
  5

  Huge Shout Out to the Smart Buy crew! They promised $500 Down and that they delivered! My 2015 Nissan Juke is perfect for me! I had horrible credit and for me to get a loan, THAT WAS A MIRACLE! Thank you guys! Congratulations on the new location!

• S

  Samantha Karl
  5

  I purchased a car (2008 Mercury Milan) from Anthony during quarantine who was incredibly helpful in the process. It was my first car purchase! And I got my car registered, plated, and he even helped me get a better quote from an insurance company all in the same day. 8 months later and the car I purchased is still in fabulous shape and I got a great deal. 100% recommend! Thanks for all the help to Anthony and Smart Buy!!!

• D

  Dawn Hairston
  5

  Went and bought my second car with in 9 months from smart buy today and as always Anthony goes above and beyond. I have never experienced the service that I receive here. Anthony makes you feel like you are family and goes above and beyond getting you the best deal that he can and he never gives up until he is satisfied. I would go to him again for my next car and would highly recommend smart buy before going to a big car delarship. Thank you again for all your help.

• N

  Nora Ben
  5

  I purchased my car from this business. Very honest people, very gentile and extremely kind. they are all very nice heart and their goal is to listen to the client and make him satisfy. This small business value the customer- but you need to be understanding and give them time to fix your problem and they will get back to you definitely. Before I leased a BMW afterward I purchased my car from this business honestly they are a 5 star business. Just respect them as well and be patient.

• T

  Timothy Watson
  1

  I bought a car here was very pleased with the service ANTHONY and Jay are excellent at their jobs If you’re looking for a used car I highly recommend Buying from these guys If i had to do it again I definitely would they get five stars from me. Yup let’s just make a change I would never buy a car from this place again I bought a Nissan and right after the 60 days the transmission went not a good place to get a car.

• K

  Kathleen O'Connell
  5

  Came in a month or two ago, after having some trouble getting a car elsewhere. I had a full time job, and could defiantly afford a car, but couldn't get approved anywhere. I gave the guys a call, and they were more than welcoming . They understood my situation, and were quite helpful. I was approved on the spot, and although my credit was less than perfect, I was able to get into a beautiful car. The staff was very honest and walked me through step by step, so I understood completely. They are full service dealership, so when I picked up the car, it was all ready to go with plates. I would recommend Cityline to anyone who is in need of a vehicle, but maybe is having some trouble like I was. I am hoping to upgrade soon, and I wont buy anywhere else! Thank You all from Sales to finance.. You made a difficult time for me smooth!

  Response from the owner

  Thank you for the positive review. It seems like not a lot of people take the time to write reviews when they had a good experience but they sure write a review when They have a bad experience. so I appreciate the fact that you took the time to write one. Thanks again I'm glad that we could be of assistance.

• K

  Kevin lengthion
  5

  I do not write reviews but I know theses guys went above and beyond to help my situation. The vehicle i got was perfect, detailed, fresh oil change and thoroughly explained the options to me. I paid cash for my 2014 Ford Fusion with 22,466 miles. never have i seen a dealer do what these guys did for me. They picked me up from my job and stayed late to deliver my car. I have now had my vehicle for 3 months and never one issue..

  Response from the owner

  Thank you for the positive review. We value your business. We hope you will send us referrals in the future.

• M

  Mark Wheeler
  5

  I purchased a 2012 Nissan Altima from Jay. They all helped me get into the car I loved! My credit wasn't so good.. but that wasn't an issue for them. I have been to large places and got worse treatment. Smart Buy USA earned my business!

  Response from the owner

  Thank you for taking the time to post your positive experience .

• A

  ANTHONY REED
  5

  The service here is unmatched? Bought a car from them almost a year ago and got an oil change at valvoline and the car started acting funny. Didn't know who to call so I asked them for a referral. I went in they figured out right away something was done wrong with the oil filter but also went ahead and cleaned my filthy car just to be nice. If you want to buy from a place that cares this is the spot