Shirley Lu Realty Kifer Rd, Sunnyvale

Shirley Lu Realty Reviews

• L

  Linda Jin Cheng
  5

  I recently refinanced with Shirley Lu. I am extremely satisfied with her service. Shirley is very experienced, detail oriented and reliable. For example, when the appraisal value came back with the lower value, Shirley did an investigation and decided to appeal for me even though I did not request her to do so. She spent time helping us to appeal the appraisal value, the appeal is successful and appraisal value has been corrected. In the whole refinance process, she kept me updated timely, solved the issues and provided professional suggestions. I did several mortgages before, this is the first time I feel peaceful in my mind in the whole process. I really appreciate Shirley's service and referred Shirley to my friends. I also recommend you to contact Shirley for your mortgage. You will have the same experience I had.

  Response from the owner

  Thanks for your great review!

• 7

  7 Magic Flowers Montessori
  5

  Shirley helped us refinance our mortgage. She is very professional and always answered our questions in a timely manner. She's also very knowledgeable and was able to help us through the process efficiently. Thank you Shirley!!

  Response from the owner

  Thanks for your great review!

• V

  Vivian Wang
  5

  I would highly recommend Ms. Shirley Lu to anyone. This was my first time cash-out finance with Googain. I contacted Shirley about a from my ex-employer gave me and her professional service helped me go through the really tough time. Shirley was knowledgeable, very responsive and easy to get ahold of. She was very helpful and willing during my whole cash-out finance process. She definitely made the process easier. I appreciated how fast she worked while providing open and honest communication. Provided good recommendation for other services when needed. She often worked late nights and early mornings to get my paperwork through in a timely. In addition, I appreciated her work ethic and good nature throughout this process. She answered her phone, texts, and emails almost instantaneously . Super helpful on giving advices, suggestions on related problems. She always had an answer for the million questions I had. Thank you, Shirley

  Response from the owner

  Thanks for your great review!

• P

  Paul Hwang
  5

  Shirley help me refinance my primary house twice. She is very professional, knowledgeable and experienced! She answers my questions quickly and of course gets the best rate. The whole process goes very smoothly. She can definitely help you with your financial needs. I highly recommend her!

• S

  Sam Zong
  5

  Shirley just helped me refinance my mortgage. She is very professional, responsive and efficient. She really thinks from her client's perspective. I never had such a refinancing process so smooth and pleasant. I highly recommend her.

  Response from the owner

  Thanks for your great review, Sam!

• Y

  YM6
  5

  My experience working with Shirley was a pleasure. Her knowledge of products and customer service ability made our refinance process as smooth as it could be. She was attentive to my needs and explained all the details to me. She was always prompt at returning my calls, emails or text messages doesn’t matter if it’s very early mornings or late in evenings. She was patient and made certain that our interests were protected during the whole process. I will definitely refer Shirley to my friends and family!

• C

  C3PO R2D2
  5

  Shirley helped us do refinance and did a fantastic job. She was always responsive and provided very useful suggestions. Highly recommended!

  Response from the owner

  Thanks for your great review!

• B

  Brian Irvin
  5

  I used Shirley recently to get a very complicated cash-out refinance loan done. First off, Shirley helped me get a lock-in on a great interest rate. But because the situation around building my primary home was unusual, there were difficulties involved, and Shirley very patiently guided me through the entire process. She worked very hard on my behalf to get all necessary documentation provided on time. She is very accessible, thorough, and easy to work with. I highly recommend working with her for mortgage loans, and would work with her again. Thanks, Shirley!

  Response from the owner

  Thanks for your great review, Brian!

• L

  Luying Li
  5

  Shirley Lu helped me to do refinance for my primary and rental property. She is very professional answering all my questions and highly responsive via email, phone call or text message. She successfully helped me refinanced for two properties with nice rate and the whole process went very smoothly with no point no fee. I highly recommend her.

  Response from the owner

  Thanks for your great review, Luying!

• L

  Li-Sheng Chiang
  5

  I highly reccommend Shirley for your lending needs!! She is very responsive, honest and knows what she is doing. Shirley recently helped me with my refinance and it was a quick stress free transaction ! I really appreciate Shirley and her team's help.

  Response from the owner

  Thanks for your great review!