Shadonna Lewis - State Farm Insurance Agent Livingston Rd, Bryans Road

Shadonna Lewis - State Farm Insurance Agent Reviews

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  Tracy Kelton
  5

  To all that aren’t familiar with Lisa Hawkins from the State Farm Insurance Company; stop what you are doing right now, let me tell you about the expertise and professionalism that she possess. I’ve been with Lisa 7 plus years….Her commitment and dedication to her customers/clients are phenomenal. She investigates if need be, to find the answers to correct any issues at hand. However I can’t say that there were even issues where I’m concerned; however I have witnessed her in the work place…..her personable and loyalty speaks volumes for patience and sincerity ! Thumbs up 100; she the lady to get the job done!

  Response from the owner

  Thank you Tracy! I am happy to hear about the service and care Lisa has provided you for your insurance needs. We appreciate you as a valued customer. Thank you for taking the time to leave us a review and provide us with this feedback. We appreciate the recommendation.

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  Jacque Hawkins
  5

  I would highly recommend State Farm for all your insurance needs. Shadonna and her team are very knowledgeable and are always there to help with any questions you may have. Working with Lisa Hawkins was simply a great experience. She helped me find the right insurance coverage for me and my family. Her level of expertise and professionalism is always OUTSTANDING!!!

  Response from the owner

  Thank you for the recommendation! I am glad that Lisa provided you with an amazing insurance experience. My team and I are always here for you for all your insurance needs. Thank you for taking the time to leave us a review and provide us with this feedback.

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  La Joy Matthews
  5

  Please seek all of your auto/home/ and life insurance needs with the Shadonna Lewis' State Farm Agency. I had the pleasure of working with Ms. Lisa Hawkins for a life policy quote; she was able to fully explain the different types of policies to me. She was very thorough when answering my questions and even followed up with me a few days later to see if there was anything else that she could assist me with. I appreciate the extra effort and professionalism that I received from Ms. Lisa.

  Response from the owner

  We appreciate you, La Joy! Thank you for choosing our agency for your insurance needs. I am glad that Lisa was able to take great care of you and service all of your insurance needs. We appreciate the recommendation.

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  Shalinda “Star Speaks” L
  5

  Shadonna is so sweet she initially did my quote when I had to keep full coverage. She let me know that she wasn't the best option for me at that time. I really appreciated her looking out for me in that way. But now that I paid my vehicle off Qea followed up with me to try again. The rates were life changing for me. Especially with higher EVERYTHING prices. It was great to be released of that one stressor. They were really great.

  Response from the owner

  Thank you for letting us have the opportunity to provide you with some quotes! We appreciate you taking the time to leave us a review Shalinda!

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  Connie Hawkins
  5

  I highly recommend State Farm. I worked with Lisa Hawkins who was very professional and helpful with my process of getting insurance. Lisa did a fantastic job helping me get the right coverage for me and my children at a very reasonable price. I’m definitely happy with the level of service I received and will always be a loyal customer.

  Response from the owner

  Thank you Connie! We appreciate you being a loyal customer. I am glad to hear that Lisa provided you with an amazing insurance experience and was able to get you the right insurance coverage. Thank you for taking the time to leave us a review.

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  Tenisha Chase
  5

  Shadonna was wonderful, polite, and professional. Very knowledgeable and very helpful. She was very relatable, When she finished all I could say was "sign me up". When I need state farm assistance, Shadonna Lewis will be the one I reach out too. Customer service is immaculate.

  Response from the owner

  Thank you Tenisha! I am glad that I could help out with your insurance needs. My team and I are always here for you. We appreciate this review and your feedback! If you ever need anything, please feel free to reach out and we would be glad to help. We appreciate the recommendation.

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  Ashley Bradley
  5

  Great customer service. Very helpful staff as well. Professionalism at its finest. I’ve been with State Farm for 17 years. My agent Shadonna is hands down the best!

  Response from the owner

  Thank you Ashley! I am glad to see that our team provided you with an excellent insurance experience and that you have been with State Farm for 17 years! We appreciate the feedback!

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  Sheila Hancock
  5

  Lisa was very helpful getting an issue resolved. She took care of my problem immediately and was extremely pleasant and kind. It means so much to get great customer service!

  Response from the owner

  Thank you Sheila! We appreciate your feedback. I am glad Lisa was able to help you out with your issue and make it an easy process.

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  Shirley washington
  5

  Today I call to make some adjustments to my plan. It is always a pleasure to speak with Lisa. She is alway polite, friendly and professional. Lisa always get me the answers/ information needed. She always get the job done in a matter of mins. Thank you State Farm

  Response from the owner

  We appreciate you taking the time to leave us a review Shirley! Thank you for choosing us as your insurance provider. I am glad to see that Lisa took great care of your insurance needs.

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  Tee
  5

  Shadonna was extremely helpful to me when I initially called for a quote. She was able to offer me discounts and now I'm paying less than with my old policy.

  Response from the owner

  I am glad we were able to save you money on your insurance! I appreciate you giving us a chance to provide you a quote. Thank you Theresa for taking the time to leave us a review and let us know how we did.