SERENITY TAX & BOOKKEEPING SERVICES, LLC N Central Ave, Duluth

SERENITY TAX & BOOKKEEPING SERVICES, LLC Reviews

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  Mike Anders
  5

  I have worked with Deni and the Serenity team since 2011, even after moving to Texas in 2014, I continue to value our relationship! I am always blown away at their attention detail, their quick response time, and how well they keep me organized! We use them for personal taxes, business taxes, bookkeeping, and payroll. I feel treated as though I'm their only client, yet I know they have very many!

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  Cliff Sjolund Jr
  5

  Deni and her dedicated team of tax-law experts have been providing us with exceptional peace-of-mind tax-preparation services since she started her business. We no longer reside in Duluth, but continue to place our trust in Serenity every year because of their attention to detail, accuracy, speed and fair pricing for services rendered. All of the above was especially important to us for TY2018 because of the confusion and chaos implemented into our Federal tax laws in 2017.

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  Lyndsay Smitke
  5

  Serenity tax has been doing our personal and business taxes for years. I would not go anywhere else. They are incredibly informative and thorough, and the customer service is spot on.

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  Nathanael and Anna Bailey (The Bailey Builds VLOG)
  5

  We are so proud to have Serenity Tax and Bookkeeping as a part of our small business team. They are wonderful to work with, and care deeply about our business.

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  Barbara Kruse
  5

  We have trusted Deni and the staff for over 20 years,, We in fact have lived in a different state for 16 and still have her do them.. There is such a level of trust and professionalism.. They are unmatched and will always have our business ! We Love Serenity !!

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  Erin Wakefield
  5

  So helpful! They made the tax process so easy and painless. I would highly recommend giving them a try. Their fees for the service are also very affordable. Much more so than anywhere else I have gone. Don't waste your hard earned returns! Go to Serenity this year!

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  Jennifer Benjamin
  1

  If I could give zero stars I would. Worst experience to date. We had our taxes prepared by John, only to be served with a letter from the state of Wisconsin stating that we owed more money. When we brought this to John’s attention, he said he’d take care of it. Never did. there were many unanswered and unreturned calls, and 2 face to faces. He ended up saying the state changed their percentages-mid tax season- resulting in us needing to pay in even more. When I contacted the state, they said nothing to this effect, instead stating it was solely the tax preparer’s error. He refuses to take responsibility. We will continue to try and resolve this, including getting our fees refunded from this business. In the mean time there will be no good reviews from this customer.

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  Pam Mills
  5

  I so appreciate Serenity Tax all employees there are so helpful. They are knowledgeable and always willing to help. Quickbooks experts too! Thanks Serenity for all your help!!

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  Terry Peterson
  5

  This place is a wonderful place to go for tax services,very friendly staff,good place to go i recommend going here to anybody,answer all questions and very respectful

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  Mike Messenger
  1

  Stay away! I went to Serenity this year around early March to get my taxes done and they said it would be no problem to get it done. A couple days before the deadline they email me and say an extension has to be filed. They pulled a bait and switch! It took them another two months to get my return finished. When I received my return there were several mistakes made. For example, they put a totally wrong birthdate for my wife and said on my 1040 that I traded crypto currency when I didn’t. When I called Dani she said none. of it was a big deal and they spend most of their time making sure the numbers are correct. What a joke! I wouldn’t be surprised if I get audited next year. Fast forward to a couple of days ago. One of Dani’s employees, Eddie sent me a email with another couples taxes attached. Now I have these people’s ssn, birthdates etc. If you want someone who is detail oriented and won’t give you sensitive information away I suggest you go somewhere else.