Security Service Federal Credit Union S Hover St, Longmont

Security Service Federal Credit Union Reviews

• J

  Jeremy Houchins
  5

  I came in to open a checking and savings account and received excellent customer service. Patricia and Darlene went above and beyond to meet my needs, even staying well after closing hours to get the job done. I based my decision to bank here from the great reviews and am not disappointed.

  Response from the owner

  Hello Jeremy, Congratulations on your new accounts and welcome to the SSFCU family! We are excited to be able to help you through your financial journey and we appreciate you choosing us to take that journey with! I will be sure to share your feedback with Patricia and Darlene! - Melissa

• D

  Desmond Eagle
  5

  Christian help me make a new acct and he was very thorough with letting me know everything. The people who work there are very helpful and friendly. It’s a good credit union/ bank I’d recommend this bank any day.

  Response from the owner

  Hello Desmond, Thank you for the review and recommendation! Congratulations on your new account! We are excited for you to be able to enjoy all the benefits that come with SSFCU accounts! I will be sure to share your feedback with Christian! - Melissa

• N

  Nancy Berger
  5

  Julian McGrath was very professional, friendly & helpful. He looked at our accounts and explained an offer from SSFCU. We really appreciate the people at our branch. Darlene and Matt are always friendly & helpful. They always here and willing to lend a helpful hand with our business as well as persona.

  Response from the owner

  Hi Nancy! Thank you for taking time to leave us a review! It is great to hear that Julian was professional, friendly, and helpful during your visit to our Longmont branch! I will pass your review along to the team. Sincerely, Tanner

• R

  Roberto Vasquez
  5

  I'm happy with my visit to the Longmont branch today. Patricia helped me open my accounts. She explained everything in details, and showed me step by step how to set up mobile banking. Thank you for showing me how to transfer money between my accounts.

  Response from the owner

  Hi Roberto, Thank you for the review. I am happy to hear that Patricia was able to help set up your accounts and your mobile banking. We want to be able to provide more convenient options to conduct your banking with us. Welcome to the SSFCU family! - Melissa

• M

  MaraLee Murray
  5

  SSFCU Longmont is killin it! Yesterday I took my 18 year old son to a local bank branch to open a new checking accout 25 minutes before their closing time. We were turned away in their lobby because that "would take 45 mintues" to complete. They suggested we set a time to come back, which would require that I and/or my son miss work. I immediately took my business to SSFCU instead. Not only were we totally welcomed there 30 minutes before their closing time, but Julian went ABOVE AND BEYOND to take ALL the needed time with us, and clearly and patiently answer all of my sons questions. My son learned more in an hour with Julian than I think he learned in a week of business class in school! Julian was very enjoyable to work with. In addition, my husband and I have had only good experiences with SSFCU. We had a line of credit with them for several years, and recently refinanced our home mortgage with them. They exhibited excellent follow through, and they offered us a better deal than their competitors in less than half the time. In both these instances, we were always treated courteously. I can't thank SSFCU and Julian enough for truly being there for us WHEN WE NEEDED THEM to help us with our financial needs.

  Response from the owner

  Hello MaraLee! It is great to hear that Julian at our Longmont branch took good care of you during your visit! Thank you for being an SSFCU member and for taking time to leave us such a great review! I will pass your review along to Julian and our Longmont team. Sincerely, Tanner

• B

  Bart Richter
  5

  I have been a member here since it was Norbel, they have always take the time to help me through all my finances,loans and just general life issues! I recently worked with Darlene Waggoner setting up a personal loan. It was an easy process and again I left very satisfied!

  Response from the owner

  Hi Bart! Thank you for taking time to leave us a review and for being a long time member with Security Service! It is great to hear that Darlene was able to provide you with an easy process in setting up your loan! Sincerely, Tanner

• l

  lol lol
  5

  I meet Patricia today. She helped me getting my credit card, I’m really thankful for all the different options she provided. You need to know all the information before making a decision. Thank you so much for everything.

  Response from the owner

  Hello lol lol, Thank you for the review. It is important to Patricia to ensure all her members are educated on their financial choices. I will be sure to share the feedback with her! - Melissa

• A

  Al Reno
  5

  I'm very pleased with my experiences Security Services Credit Union. The agent with my appointments did a wonderfull job explaining the accounts which will help me, and with details of the actual accounts. And, I'm impressed with the varied and many options my / credit union has to offer which benefits myself and other benefits. It's a win-win for both the customer and the bank, in this case credit union. I'm impressed, and planning on sticking with them as my bank / credit union for quite some time. Thanks Soo much!!! -Albert Arellano

  Response from the owner

  Hello Al! It is great to hear that the accounts you have are providing you with benefits! I will make sure to pass your review along to the team. Sincerely, Tanner

• J

  Joshua
  5

  A great credit union. Christian made the account setup process easy, simple, thoroughly explained the process and answered any questions without hesitation. Thank you!

  Response from the owner

  Hi Joshua! It is great to hear that Christian made the account setup process easy and simple while answering all of your questions! I will pass your review along to him. Sincerely, Tanner

• P

  Phillip Gray
  5

  My wife and I just moved to Lyons. We have been a member of SSFCU for many years with many car loans with them in another state. We decided to open a checking account at this branch and glad we did!

  Response from the owner

  Hi Phillip! Thank you for being a long time Security Service member! We are glad you opened your account with us as well! Sincerely, Tanner