Reliable Credit Association Inc. E Sprague Ave, Valley

Reliable Credit Association Inc. Reviews

• J

  Julie
  5

  I’ve been doing payments for 6 -7 months never missed a payment and they are always kind When i call with questions - very sweet office ladies that helped me get into a car when I really needed it yes my credit is bad so my Rate is high but it was hard finding a company willing to loan to me- so thank you for helping me when no one else would

  Response from the owner

  Hi Julie, Thank you for the great review! We appreciate it and are happy that we could be there for you when you needed us.

• V

  Vanessa Smith
  1

  Not sure how a company loses a title. But once my loan was paid off I received a lost title form. That is just crazy I don’t understand it and I don’t think it’s very professional.

  Response from the owner

  Hi Vanessa - Thank you for your feedback. Please contact our branch manager Ben at 509-924-1114 to discuss this matter further.

• T

  Tara Williamson
  1

  Actively using predatory lending practices, and discriminating openly. No trouble talking down to customers while trying to charge 30% interest. Unless your credit mandates using this place, RUN elsewhere. They knowingly work with lots like next gen, only selling broken cars & will refuse to write you a warranty. Someone will probably post below about my attitude & it was poor. They are actively preying on low income people in our community, I colorfully called them out for it & will happily do so again. Thankfully my credit doesn't mandate working with these types of places. If yours does, Scotts crooked auto credit practices are better than these.

  Response from the owner

  Hi, Tara. I understand two managers spoke with you about your application for financing. Unfortunately, your unfounded accusations and use of profane language during those calls was not productive. If you have further questions and are willing to have a calm conversation, please contact branch manager, Ben at (509) 924-1114.

• J

  Jamie Denny
  5

  I have been with this company for a while now and they’re the best!! Not only are they great for building your credit (who doesn’t love that) but in a pinch they are always understanding and beyond helpful! Don’t bother looking online for somewhere else, you won’t find a better place than this!

  Response from the owner

  Hi Jamie - thank you for taking the time to let us know how we're doing. We appreciate you choosing us and are glad we could be there for you when you needed us.

• D

  David Anthony Feeder
  1

  Paid on car for over a year, on time every month. Lost job due to covid and fell behind 3 months, car was repossessed and I call to pay the 3 months owed and they tell me I need to pay 3k just to get it back the car bluebooks at 5k. Just not fair really disappointed in the values that they hold to.

  Response from the owner

  Thank you for your feedback. Please contact your branch manager if you have any questions or would like to discuss things further.

• S

  Stacy Rudd
  5

  I have my car financed through them and have had to get a couple loans out as well and they have always been very nice and understanding. Also made sure I was comfortable with my new monthly payment and was always very professional. Thanks to them I have my car and have been able to do medical things for my son. I appreciate them.

• K

  Kimberly Warinner
  1

  THE WORST LEIN HOLDERS I'VE EVER WORKED WITH. I'LL NEVER EVER WORK WITH THEM AGAIN AND I SUGGEST YOU DON'T EITHER. I paid my car off and because my lien was in another state I had to wait not only 10 days for the payment to process but another two weeks for mail that never came. They sent the title through standard mail with no tracking information and the post office lost my title. They said they can't reprint and send me to additional documents for selling my vehicle that were supposedly going to qualify for a new title for the person who purchased my vehicle. After heading to the DMV they stated that it was not enough to have a lien release in a bill of sale that they must have the title which I do not possess due to their irresponsible decision making and how they sent my title. I will never work with this company again as I had no option to pick up my title in person unless I drove 300 or more miles to go to a different state and pick it up. they have offered no compensation and absolutely no help in any way other than to misdirect me. I have never heard of a company making such a poor decision with important documents such as a title. Now I have to pay for a lost title due to their mistake and the person who bought my car almost two months ago has spent money on 4+ temp registrations. If I could rate them a zero, I would.

• A

  Adonis Courier
  5

  I had wonderful experiences with this company in Spokane they always worked with me as long as I communicated with them. The staff I spoke with were always courteous either on the phone or in person, But the reliable credit in federal way is not the same doesn't matter how much I communicate or if I hit a hard spot they want their payments before I pay other bills. A company shouldn't cause this much stress

• T

  Tonya Marie
  1

  I will not loan through this place ever again nor will I ever recommend them to anyone. I had a car loan through them that I acquired 7 months ago, I just payed it off EARLY and never had a late payment. When I asked if I could get a personal loan (for 7,000 less than my car loan was mind you) I was told ABSOLUTELY! you are in great standing with us and we would love to keep you as our client. I did the application and checked in all week and was continually told, "everything looks great we just need to get the paperwork together for you to sign." the day I was suppose to sign the loan papers they told me "sorry, we had to deny your request because of your credit" NOTHING HAS CHANGED ON MY CREDIT IN 7 MONTHS!!!!!! Needless to say I am completely screwed now thanks to NOT so Reliable Credit.

• D

  Devin Best
  1

  Paid off my original loan on time as well as paying it off early just the beginning of the year. Called back to get new loan for new car. New loan was $2000 less than the previous loan I had and denied me. I offered to put cash down, to no avail it just didn't work with them. I use to have some serious respect for these people but try a credut union before you go into this place, much lower interest rate and they will work with you on price regardless your credit situation.