Regions Bank Cumberland Ave, Knoxville

Regions Bank Reviews

• A

  Alyce Hendricks
  5

  I am very appreciative of the support and assistance they were able to provide. Excellent customer service and management. I am so thankful for this branch helping me with my new bank card. I feel my money is secure banking with them.

• C

  Cheryl Rolen
  1

  This branch is the worst branch ever.. No one but Jason knows what their doing. The manager is useless. When they had the branch redone they made their employees apply for there position again which was stupid..They got rid of their best employees and kepted the worst one. The assistant is out all the time or has to come in late because she didnt get enough sleep the night before. They let one of the girls go that had 5vyrs experience and then hired a girl off the street. In my opinion any student looking to open a bank account should just go to First Horizon. It's the bank of the VOLS!!

  Response from the owner

  We don't like hearing that you feel this way, Cheryl. Our team would like to make sure we further discuss these concerns. Please feel free to send over an email with your phone number to [email protected]. -Ana

• L

  Logan
  1

  Overall regions is the worst banking experience I’ve had. One of the managers knows what she is doing. The others not so much. The corporation is very predatory and will drop overdraft fees before your account even goes negative. An account was closed without me knowing about it. The account was sent to a sketchy collection agency. If I would have known I owed something I would have paid it. But since it was sent to a collection agency without my knowledge my credit tanked. I don’t normally leave reviews of bad experiences. But region has been one headache after the other. 0/10

• B

  Brittany Hoppus
  5

  I recently went to this branch to update my bank account information. I was helped by a lovely consultant named Lisette. She was very informative and relatable. The office was very clean and had multiple COVID-19 precautions. I will continue going to that branch for my banking needs!

• H

  Hex Depression
  5

  Great costumer service , always fast , friendly, and professional!

  Response from the owner

  We love hearing this feedback! Thanks for stopping by! -Ana

• L

  Loretta Schumpp
  5

  Very helpful. Friendly and customer service was excellent.

  Response from the owner

  We appreciate this feedback, Loretta! Please come back and visit us! -Ana

• C

  Chandler Lampe
  5

  Love Regions! They are everywhere so you always have access to your bank and the mobile app is super helpful!

• K

  Krystal Knox
  3

  Love how yall call me when steal