City Employees Credit Union Western Ave, Knoxville

City Employees Credit Union Reviews

• M

  Mary Constantine
  5

  I've frequented many locations in my 30+ years as a member of CECU and I've had wonderful experiences during that time. The Washington Pike location is the one I frequent the most and Susan always greets me with a welcoming smile. She knows her customers by name and goes above and beyond to take care of them appropriately. CECU, Susan is a jewel of an employee. Thank you for maintaining quality staff.

  Response from the owner

  Thanks so much for your kind words and we appreciate your business

• K

  Kirsten Cox
  5

  I've been using this bank for the past 13 years and I LOVE it. Wonderful tellers, finance people are helpful and I have nothing bad to say about CECU. Great credit union.

  Response from the owner

  Thank you for your feedback and your business! We wouldn't be here without you!

• M

  Monique Johnson
  1

  Horrible customer service! This credit union is way behind with technology. Your banking options are very limited with services offered. There aren’t that many locations and after hour services suck! I suggest taking your money elsewhere

  Response from the owner

  We are sorry to hear that we were unable to provide the service(s) that you requested. We do strive to provide exceptional customer service to our members.

• A

  Amy Lane
  1

  I like absolutely nothing about this establishment!!!!! If you want to jump through hoops to get your money then this is the place for you!!!! Had all documentation needed to conduct the business I needed but refused to take care of it!!!! Closed account and will never step foot in another one!!!!

• M

  Michael Brown
  5

  They actually want to protect your money, instead of milking you for every penny you have, because that's in their favor...

• S

  Shannon Hodge
  1

  I wanted a signature loan to work on my truck have been a member for about 18 years I had to go bankrupt awhile back and I paid them off but since I have child support they are unable to help why lead me on since Friday tell me no how are people supposed to get a new start when someone you thought was on your side will not even help you and also it would be coming out of my check so it would be paid why should we even have a credit union give some one a chance thanks for nothing my money will be going g elsewhere

• m

  michael linhicum
  5

  Very friendly and professional people easy to get to atmosphere there is AWESOME THANK YOU ALL WHO WORKS @ CECU. 😀

• M

  Mustafa Albadri
  4

  You get the benefits of a shared credit union plus generally friendly employees.

  Response from the owner

  Thank you for your feedback. We appreciate your business!

• C

  Christian Brock
  1

  It's like performing in a circus the amount of hoops you have to jump to get your money. They claim to help build your credit but womt even allow you pay utilities or other Bill's using your card. Trying to get useful info is easier done at the dmv or irs. They charge a fee just to enroll into the Mobil app for your free checking as they advertise. Thier phone line might as well not even exist. I do not recommend this bank.

• J

  Jamie Clevenger
  5

  Bank here for over 17 yrs now and love my experiences!!! Missy is the best!!!