Red Canoe Credit Union Meridian Ave E, Puyallup

Red Canoe Credit Union Reviews

• M

  Muddasir Mirza
  5

  Had the best service in our lifetime. Branch Manager, Vanessa assisted our family to open our 11yr old twins - Student Bank Accounts. She, was so wonderful and amazing by treating them as adults and educating them and they signed there 1st ever documents. We will cherish our experience with her and look forward as new members

  Response from the owner

  Thanks so much, Muddasir! How great that your kids are getting started on the path to savings. We're thankful for their membership and look forward to helping them on their financial journey.

• A

  Aaron Dehaan
  1

  I went in to make some changes on my account but after waiting 10 minutes to be helped in an empty bank and being treated very rudely and disrespectfully when I asked how much longer it would be, I closed my whole account. I will never be back. Should seriously retrain every employee in that building on how to be a proper customer service representative.

  Response from the owner

  Aaron, we apologize for the wait and disappointing service. We're sorry to see you go. We will take a look at your experience as an opportunity to improve our member service in the future.

• T

  Timothy Patterson
  1

  Warning! I opened an account here since the branch was nearby and I needed a place for bank services. Very disappointed in customer service. Trying to cash US Savings bonds was a huge hassle, then trying to get a financial Medallion stamp was impossible. Branch won't even post their direct phone line-enjoy the wait on the automated central line. Not worth the hassle.

• C

  C F
  5

  Great experience each and every time I go in there. Everyone is friendly and helpful and after a year with this credit union I am very pleased which says something since I am a stickler for courteous service.

• K

  Karma Wolfe
  1

  Every time I've come here to make a payment of any sort they have been nothing but rude to me when I walk in with my service dog. They act like my account doesn't exist. Very much dislike this credit union.

• J

  John Jerviss
  5

  The staff is always very friendly. They always answer all my questions and handle my account. I would definitely give more stars if I could.

  Response from the owner

  John, thank you for taking the time to leave such a nice review and thank you for your membership!

• T

  Tony Greenman
  5

  Very friendly service, they were very friendly and helpful. I needed help setting up my online account and they went above and beyond!