Veterans United Home Loans Puyallup 156th St, Puyallup

Veterans United Home Loans Puyallup Reviews

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  Annel Eustaquio
  5

  I would like to praise Ella OWens for all her hardwork and commitment to assist me with this process. I received her name from a co-worker and I called her with no prior information and was very nervous about the process. I was not prepared to refinance or take on an additional loan for my home but she explained all my options and had me and my husband make a decision we felt comfortable making. Regardless of the time or day of the week she was always available to answer questions. She was very informative and helpful. She routinely followed up with me to make sure I did not have any questions. She guided us through a complicated process. I would recommend Veterans United Home to anyone that is eligible.

  Response from the owner

  Hi Annel! We appreciate the kind words! It's great to hear that your loan team provided a great customer service experience. Thanks for your review! - Customer Service Representative

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  tony o'neill
  5

  If you are a veteran with full or partial home loan benefit reach out to veteran United. They are so knowledgeable and experienced in va loans that they make it painless. They tell you everything up front. They answer any question quickly. They give you two contacts and they are with you throughout the process. This is my third home purchase and my second va loan. This was by far the easiest and most transparent mortgage application experience of my life. They do most steps via their veteran United website. It is sailor proof. And was glitch free. The web design team deserves a lot of credit for streamlining the system and making such a user friendly system so vets can buy from the comfort of their current home. The underwriter team is fair and direct. Do your assignments as soon as possible and your loan will progress on schedule. The appraisal team also knows the va system and works through it seamlessly for you. VU realtors are amazing. My realtor Ellie Renne was available always. She responded quickly. She is friendly knowledgeable and professional in real estate, local market and especially VA loans. She went to different properties for us , took pictures and videos, never showed annoyance and frustration as we changed our real estate interests. She is a warrior negotiator and guided us to, and got us a great and fair deal. My loan officers were Mike Stalling And Cara Belcher. They were unmatched in customer service, patience and knowledge of the va loan process. Mike started me off getting the package in. He fine tuned it, Cara picked up the file from mike and gave me specific assignments, she worked with the title people, my realtor and 1000 other things. Mike was still there answering questions and working behind the scenes. These three are and excellent team and I can’t compliment or thank them enough. I’m sitting in my new house writing this, thanks to Mike, Ellie and Cara. Thank you guys.

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  Derrick A Smith
  5

  This is the fourth home purchase or refinance that I have completed with Veterans United. Tammy and her team are awesome. Fast and efficient! So easy to work with and answered all of the questions I asked.

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  Kara
  5

  I just did a VA IRRRL loan. Extremely easy process. My loan specialist, Trish Cole, walked me through the entire process and answered all of my questions along the way. She was available and returned calls promptly when I had questions.

• R

  Ryan Witt
  5

  This was my second time working with Veterans Home Loan and working with Glenn Leach specificity. Mr. Leach and his team made refinancing my home seem effortless. It was a painless process and executed with such professionalism that I will always go back because of how friendly, knowledgeable, and experienced they are when it comes to helping Veterans buy or refinance a home.

  Response from the owner

  It's great to hear that your loan team provided a great customer service experience. Thanks for your review, and congratulations on your new home! –Jennifer B., Customer Service Representative

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  george barboza
  5

  Trish Cole was very nice and understanding of our situation one house wasn't going to pass inspection so we moved on , to another things. Went so well it was almost scary. She assured us the hole way that things were going well & if I had any questions about anything that she would be there at anytime..day or night. We are very happy with our new house. Thank you Trish &her team!!

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  Christopher Weissman
  5

  Matt's knowledge of the VA loan process, associated cost and rules of the program made it easier for our realtor to help us find a house and work with the selling agent on the transaction itself. He was always available... even on weekends. Most importantly he was always positive and encouraging throughout the process. This means that he love his job of helping Veterans obtain financing for a home. My wife and I consider Matt like family. Thanks Matt... you are THE BEST!!!

  Response from the owner

  Thank you for the 5-star review Christopher. We’re so glad that Matt was able to use his expertise to help you and your family purchase a new home. Please let us know if you need anything else. – Trever Griswold (Client Advocate)

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  j h
  5

  Veterans United Home Loans is a great company to work with. We have worked with the same loan specialist many times over the past 15 years and couldn’t be happier with the process each and every time!

  Response from the owner

  We're so happy to hear you had a great experience! Thanks for your review, and congratulations on your new home! – JD, Customer Service Representative

• K

  Kourtnie Stith
  5

  We have now gotten a home loan and refinanced with Veterans United. The process is so easy and the team has been helpful both times. I would only use them in the future!

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  Morris Smith
  4

  I personally want to thank Tammie Hemmie and the entire Veterans united team that helped my wife and obtain our first home. Throughout the entire process from preapproval to closing Tammie was always available to answer our questions no matter how many. She explained the entire process to us and ensured we understood exactly what was needed of us. I would definitely recommend Veterans United Home Loans to everyone that is looking for a great home buying experience!

  Response from the owner

  Hi Morris! We appreciate the kind words! It's great to hear that Tammy and the loan team provided a great customer service experience. Thanks for your review, and congratulations on your new home! - Jennifer B., Customer Service Representative