Navy Federal Credit Union Meridian Ave E, Puyallup

Navy Federal Credit Union Reviews

• K

  Khadijah Johnson
  3

  The location in Lakewood the people are a lot more friendlier and have better customer service. Every time I come here, everyone seems to hate their job or takes forever to help anyone out.. that includes in the drive thru. I’m not sure who is the supervisor is. I believe it’s a woman. She’s very passive aggressive. She normally greets people when you walk in and will assign you to someone. I just don’t feel welcome when I come. My family and I have been banking with navy federal for quite some time.

• M

  Mr O
  5

  Excellent service as usual our representative Jamie was amazing and very patient with our needs. If you are in the Puyallup, WA area come see this branch.

• R

  Rachel Sakai
  5

  I've been a customer for years and I can't say enough good things about them. They always go above and beyond to welcome me to the facility and answer any questions I might have while remaining respectful and polite. I've been with a few other credit unions, but they don't compare to the care I receive in person, online, or by phone from Navy Federal. Thank you!

• J

  Jesse Owens
  5

  Getting a VA home loan through NavyFed. In the middle of a PCS move, with no access to an office, NavyFed guided me through all the paperwork and printed them out for me in house to sign. Cannot thank Angel enough.

• t

  toni b
  2

  Bank representative was nice but he provided me with inaccurate information which in turn cause mean to be late on my payment. I totally understand on time payments are my responsibility but when a customer ask a question about your establishment they're expecting accurate information!

• K

  Kyle S.
  5

  Great service. Was greeted at the door and my whole transaction took about a minute. Everything was sanitized and welcoming. Thanks NFCU!

• M

  Myrna Andres
  1

  I had the most unreliable, most inconvenient, and worst international wire transfer experience from this branch. I wouldn’t recommend them to family and friends.

• C

  Clint Milner
  1

  Worst branch I have ever been to. First time using this branch to deposit my check and they place a 2 day hold on it when I have bills due tomorrow! This is the only branch I have had this problem at! Every other branch I have used has ALWAYS had funds IMMEDIATELY available to me! From now on I will drive the 40 EXTRA minutes to the LACEY branch to deposit checks since I KNOW I will have the funds IMMEDIATELY available with THEM!!!

• F

  Frontline DIY
  5

  Americans helping Americans I love navy federal. Always easy to talk to no wait time for customer service they bend over backwards to help you. I wouldnt deal with anyone else.

• Y

  Yogi69
  1

  Yikes. Pre-approved on a home loan, found a home, started closing, escrow, money out of pocket annnnnnnnd: Navy Federal - "sorry, we won't be able to approve your loan request at this time. Maybe check back in 2 years" If that sounds like your cup of tea, this is the place for you.