Wells Fargo Bank Meridian Ave E, Puyallup

Wells Fargo Bank Reviews

• t

  tom allen
  1

  I have ALWAYS been able to call the -0123 extension at the 160th St branch in South Hill since 1994 and get a real person to answer my call. Now NO ONE ever picks up. NEVER!

  Response from the owner

  Hi, Tom. I'm sorry you've had a difficult experience trying to reach this branch over the phone. To ensure I can forward your concerns to the appropriate team, please mention your review, full name, phone number, address, and the reason for your call in an email to [email protected] (no account numbers). Thanks so much. -AJ, Wells Fargo HL Social

• K

  Krystal Taylor
  5

  Had an awesome experience at this location today. After a rejected wire transfer we came to this location for answers and get a cashiers check. Diana, Janeane and the branch manager Michael, gave us outstanding service. This is not the closest branch, but it will be the branch we do business.

  Response from the owner

  Hello, Krystal. I’m happy to see the team members at this branch were able to assist. Thank you so much for this feedback and have a great rest of your day! -Shannon, Wells Fargo HL Social

• S

  Savannah Hornbuckle
  1

  I’ve gone to so many different Wells Fargo accounts and I am always served with disrespect when I come to this particular branch. Today, my bank teller rolled her eyes at me when I told her about how the other banks treat me. Her name is Crystal Ann. The manager here is extremely rude as well (happened on another occasion). I’ve been getting a lot of offers from Wells Fargo for their credit cards and other promotions and I can assure you, just from my multiple poor experiences at this particular branch, I will never bank with Wells Fargo. Horrible customer service. Do not give them your business. Go to BECU instead, always friendly and welcoming.

  Response from the owner

  I'm very sorry to learn about your experience at this branch, Savannah. To ensure I can forward this to the appropriate team, please mention your review and Google username in an email to [email protected] (no account numbers). Thanks so much. -Nick, Wells Fargo HL Social

• D

  Daljit Kumar
  1

  It's shows open Saturday till 12pm m here at 1114 it's closed not good

  Response from the owner

  I'm sorry to hear this location was not open during the posted business hours. To confirm the business hours for any of our locations, please visit https://www.wellsfargo.com/locator. To ensure I can forward your feedback to the appropriate team, please mention your review and Google username in an email to [email protected] (no account numbers). I appreciate this feedback and look forward to discussing this further. -Nick, Wells Fargo HL Social

• A

  April Hunt
  5

  Absolutely love banking here. Everyone is so nice and very professional. No issues at all. They know me by name and always make sure to wish me well. Great customer service.

  Response from the owner

  I’m glad to hear your experience at this banking branch has been positive, April. We appreciate your feedback, and have a great rest of your day. -Nick, Wells Fargo HL Social

• F

  Faith Chandler
  1

  I as a supervisor am very disappointed in this team. On multiple occasions to bring in my store deposits, they have complained to each other right in front of me about the kind of deposit bags my company gives me. They have done it to my co worker as well. It is very unprofessional. Isn’t it their job? On multiple occasions I have had to drive back from work because they have counted wrong and not given me all our money. They accused my co-worker of not counting the money right before visiting them and that they have to stand there and count it because of our bags. Ashlei on multiple occasions has been very rude about our non dual pouch bags even when she isn’t the one counting. It is almost as if we are inconveniencing them but I was under the impression that this is their job. I hope that something can be done about this because it is super unprofessional.

  Response from the owner

  Hi, Faith. This is not the customer experience we strive for, and I want to make sure the appropriate team addresses your concerns. Please mention your review and Google username in an email to [email protected] (no account numbers). I truly appreciate your feedback and look forward to discussing this further. -Janet, Wells Fargo HL Social

• F

  Fritz Braunberger
  1

  Be warned. I am a 15 year existing customer of WF and am a serial entrepreneur. I recently started another business (Big Potential) and went to WF to open a new business account. I had all of the normal documentation in hand but WF didn't think that was good enough. They wanted a certified physical copy of the WA State registration statement instead of relying on what other banks do which is check the WA State web site. As hard as it is to start up and run a successful business, the last thing any of us need is for our own bank to place unnecessary roadblocks in our way. I immediately went down the street to Chase Bank where they were eager to welcome me as a new business account. Chase checks the WA website and didn't' need any certified copy. SOLVED - Someone with Corporate contacted me, investigated and found that the the branch personnel had not been fully trained up on this aspect. His next activity was educate the branch people and I assume that has been done.

  Response from the owner

  Thanks for your feedback on this location, Fritz. I'm very sorry we didn't meet your expectations this time, and I'd like to look into what happened. Please tell me more about your visit in an email to [email protected], and be sure to mention your review and Google username (no account numbers). I look forward to the chance to assist. -Nick, Wells Fargo HL Social

• C

  Cool Guy
  5

  The people here are amazing, very hard working, and always take care of what I need! And the banker Christina is fabulous, she is always able to help me with whatever I need! Way better than red canoe!

  Response from the owner

  Thank you so much for sharing these details with us! I’m happy to see you enjoy visiting this location. Have a great rest of your day! -Nick, Wells Fargo HL Social

• L

  LiamCraft121
  5

  This bank has very good customer service. I am a coin collecter and look through coins, rewrap them, and exchange them for more,. Most Banks hate us if we exchange, but this bank didn't even make a fuss like the other Banks do. This bank is the creme de la creme of Wells Fargo.

  Response from the owner

  Thank you so much for the feedback. I’m happy to see your experience at this location was an enjoyable one. Have a great day! -Liz, Wells Fargo HL Social

• J

  John Harvey
  1

  I banked at this branch for 6 years. In the last year they FIND ways to say NO on every turn. Have declined to help me on 3 transactions lately that another branch helped me with immediately without issue. I asked this other WF branch why the South Hill branch would tell me no. They said for no reasons based on WF policies. They just didn’t care enough to figure it out. I will never step foot in this branch again.

  Response from the owner

  Hello, John. I'm very sorry to read your review, and it's important that your concerns are addressed. Please email me at [email protected] with your Google username and any other details you’d like to include (no account numbers). Be sure to mention your review on a Wells Fargo location as well. I appreciate your feedback and look forward to discussing this further. -Nick, Wells Fargo HL Social