R C Financial Services LLC Of America Financial Ctr, Conyers

R C Financial Services LLC Reviews

• T

  Tara Humphrey
  5

  R C Financial Services LLL is a small private owned business. This is not your typical tax office. Rickie has been a part of my family for over 20yrs. We have followed him from the comfort of his home, to a brick and mortar. The services he offers does take a while. He is thorough! Rickie has corrected major mistakes that were made by self prepared or these other institutions most of us have frequented for a fast check turn around. I'm not here to change anyone's mind about your personal experience with R C Financial. We have had our own. But we would not trust anyone else with our taxes! Rickie stays up to date on the tax laws, he takes his time. it's not a simple click of a button. Yes its time consuming and inconvenient to drive an hour away. He's just one man doing the work of ten. We pray that he can hang on and continue to provide these services.

  Response from the owner

  Thank you! It have been tough the last couple of years but I trust God. I will always try to do my best. We thank you and your family.

• C

  Customer Review
  1

  I regret I must write this unfavorable review. However, I have been a loyal customer of Rickie Clements for over 10 years. Over the past couple of years it has been extremely difficult to do business with him and with each passing year it is getting WORSE! His company has a high turn around, NO ONE ever answers the phone and they NEVER return calls. Even if you go to the office, you will not see Rickie or have an opportunity to speak with him. I have tried to overlook this business ethic but it's been 5 mos and I have not received my taxes for this year nor have I received feedback on the status of my taxes. This is unacceptable and I will no longer support this Black Owned Business. Great customer service, expertise and communication no longer exist with this company. Don't get your taxes done here. Go to a tax professional that will value you as a customer and appreciate your loyal business.

  Response from the owner

  Sorry for the disconnect but during the mention time I lost my grandmother, mother and several family members. After all of that I had 3 major health issues that I was hospitalized for. With this happening in my young life I was devastated. This lead to laying off staff and working alone. Not an excuse but the reason. We apologize and hope that we can repair the relationship.

• M

  Matt Garcia
  1

  I sadly add this review out of frustration. I am in the middle of a job process and my taxes must be up to date. I have not gotten any responses via emails or calls. I need to know if an extension has been submitted or my taxes completed. His service has been fantastic in the past, but like other reviews state they no longer respond.

  Response from the owner

  I hope we were able to correct all of your concerns during this very tough time. If not please contact Mr Clements.

• D

  David Cox
  5

  I Have been a loyal customer since 1998. FIVE STARS When I think of RC Financial Services , I think of a Professional Business who provides Quality work and Exceptional Service.

  Response from the owner

  Thank you. And we are striving to continue to be of service during these very tough time.

• K

  Kier Prince
  1

  I had an appointment scheduled today at 11am. However, he never showed up. It is very inconvenient to drive far and to have no one in the office. I tried to let it go the first time, but I simply cannot the second time around.

  Response from the owner

  Sorry that I had a family member to pass at the appointment scheduled time.

• C

  Charlene Smith
  5

  Rickie has done our taxes for 16 years. Honest, professional, thorough and fast! Can't imagine going anywhere else.

  Response from the owner

  Thank you.

• V

  Vanessa Page
  5

  RC Financial helped me with my taxes shortly after I moved to Georgia. I've been a customer ever since.

  Response from the owner

  Thank you.

• P

  Patrick Griffin
  5

  Rickie is simply the best. Knowledgeable and professional. I highly recommend Rickie for any of your tax and financial needs.

  Response from the owner

  Thank you.

• K

  Karen Johnson
  1

  Been a client for over 10 years, last year is when things started to get out of control. I don't know what happened but I am very disappointed. I hope RC get it together because we need professional businesses like this in our communities.

  Response from the owner

  Sorry for the disconnect but during the mention time I lost my grandmother, mother and several family members. After all of that I had 3 major health issues that I was hospitalized for. With this happening in my young life I was devastated. This lead to laying off staff and working alone. Not an excuse but the reason. We apologize and hope that we can repair the relationship.

• A

  Angela Cash-Hoyt
  5

  Very knowledgeable of the tax laws. One of the best in Georgia! I highly recommend for financial services!

  Response from the owner

  Thank you.