Publix Employees Federal Credit Union E Altamonte Dr, Altamonte Springs

Publix Employees Federal Credit Union Reviews

• M

  Michael Cronyn
  5

  I came in for some PEFCU account activity at the Altamonte Springs office and I was pleasantly cared for by teller extraordinaire Jennifer. She was not only courteous but quick to walk through the steps I needed to make a cashiers check. She then Helped me with a deposit alteration and “boom”, we were done. I have worked with her numerous times before and she is an outstanding employee and friend to the customers. Way to go Jennifer and thank you.

  Response from the owner

  Hi Michael. Your review was very helpful. We appreciate you taking the time to compliment Jennifer. Thank you for being a PEFCU member.

• E

  Elliot Davin
  5

  PEFCU has always been extremely helpful for all the years that I’ve had them. Financing has been a blessing as they work hard to do the best they can for you. Appreciate the customer service from start to finish. If you get Claudia, I’m sure you will be pleased with her help!

  Response from the owner

  Elliot, thank you so much for the 5-star review! We appreciate you being a 5-star member! :)

• C

  Chad G
  5

  Michelle is awesome!!! We recently went to a car Dealership with no intentions to buy. After test driving a few cars we decided it was the right time to buy and wanted to go through the credit union. Michelle was so responsive and helpful during the whole process and made sure that we left the dealership that day with our dream car. Thank you again Michelle.

  Response from the owner

  Hello Chad. We're proud to be here when you need us. We are fortunate to have associates like Michelle serving on our team. Thank you for being a PEFCU member.

• J

  Julio Carrion
  5

  Michelle Is an awesome banker helped me achieve everything I went in for, answered all my questions and expedited the process . She communicated with me through ,emails & phone calls. Made this banking trip the most pleasant experience I've had banking.

  Response from the owner

  Thanks for taking the time out to leave us a five-star review, Julio. If you or your family have any further financial needs or questions, please reach out!

• L

  Linda Birge
  5

  Michelle at the Altamonte location was very friendly and super knowledgeable with helping me get my mobile app set up. Carol also went above and beyond in making sure I was well taken care of while I was there. Highly recommend.

  Response from the owner

  Hello Linda. We are always happy to help you when you need us. We're glad you felt like you got the excellent service you deserve. Thank you for being a PEFCU member.

• M

  Michael Black
  3

  The Branch Manager was super kind and did her best, but the “policies” are what killed the experience and ultimately made me go with another lender. I had to wait 6 hours to hear from my loan officer about a vehicle just to learn of rules that I wasn’t told of before regarding miles and age. Their interest rates are great but unless you’re buying a brand new car or your first car I wouldn’t recommend it. The people are great, product not so much.

  Response from the owner

  Thanks for sharing your feedback, Michael. We're glad to hear that you had positive interactions with our people even though the experience as a whole wasn't as great. We'll get your feedback in front of the right people!

• K

  Khaleisha !!!
  5

  I had a wonderful experience with Claudia Lanza, she was very helpful through the entire process and she did not fail to let me know that I could ask her anything. She made sure that I understood everything thoroughly and made the process easy.

  Response from the owner

  Thank you for the 5-star review, Khaleisha! We're so glad to hear that Claudia made your experience excellent. Thank you for being a member.

• K

  King Williams
  5

  Definitely visit Courtney she is awesome!! Very nice and pleasant... Tessa is wonderful as well and so is the lady next to Tessa (sorry just forgot her name but can't forget her) ..... honestly they're all pretty nice... never rushed always more than helpful all the way from start to finish.!

  Response from the owner

  Hi King. Thank you for your 5-star review. We agree that Courtney and Tessa are awesome and wonderful, and we are so fortunate to have them on our team. We'll make sure we pass your kind words on to them. Thank you for your loyal membership!

• J

  Jenny Sanchez
  5

  Amazing staff! Always willing to help. Maribel provided exceptional and timely customer service

  Response from the owner

  Hi Jenny, thank you for your review! We are so happy that you had such a positive experience. Maribel is a superstar, we'll pass along your kind words. We look forward to serving you again.

• P

  Pamela Bowan
  5

  Jennifer Bunnell was our teller and was extremely helpful. She was able to answer all of our questions and got our accounts reset for us. Excellent customer service !! Thank you so much Pam Bowan

  Response from the owner

  Thank you for the 5-star review, Pamela! We're happy to hear you had such a great experience. Thank you for being a member.