Prime Alliance Bank 500 W, Woods Cross

Prime Alliance Bank Reviews

• T

  Tyler
  1

  The advertising sign at this bank is on 24/7. Here we are at home, pulling together to help during the virus and this bank again has their sign on full power at night. How about this- take one for the team and just turn off your sign for now. Your bank isn't even open, what do you need to advertise??? A perfect example of the absurdity of business. The nation has all but shut down, but this sign is on full blast. Why? Who knows really. No one is driving by from 10pm-8am in need of your banking services, and no one is stopping by because of the sign during a pandemic.

  Response from the owner

  Hi TD, we recently had to reset our sign due to a program update and the set schedule was lost. This has now been updated and shouldn't be a problem in the future. Thank you for letting us know. Update: Hi TD, our sign is still programmed to be off from 9 pm to 5 am as we mentioned before when we fixed our programming. The Bank is still open, but our lobby is closed. We've done our best to help our neighbors and customers, and hope you and your family are doing well during this difficult time.

• R

  Robert Chantha
  5

  Just moved in across into the area last week. Our first night, we were exhausted from the move and ready for bed when we realized that there was an LED sign outside of this bank illuminating our bedroom and making it hard to go to sleep. The next day, we went into the bank to see if we could negotiate a better schedule for the lights – not expecting much to be done. Not only was the manager friendly, personable, and understanding but he went out of his way that same day to change the LED light timers to more reasonable times. I would have never expected a business to be so accommodating to non-customers just out of sheer courtesy. This is clearly a bank you can trust!

• C

  Carmen Hardy
  5

  Having Prime Alliance as our bank is like having a very knowledgeable partner, helping with the success of our business. We are not just a number. We are treated with respect and the friendliness not often found in today's business world. Thank you Prime Alliance Bank and all the great employees working there.

• K

  Kim Robins
  5

  Prime Alliance Bank has the best customer service out there. We use Prime Alliance Bank for our business and personal needs. They have been there for every need or question that has come up and have worked extremely hard to make sure our accounts are set up correctly and secure. I highly recommend Prime Alliance Bank as they understand the banking industry on a business and personal basis.

• G

  Gayle Huiner
  5

  Amazing! Everyone is super friendly and easy to work with. If you're like me, you're used to the cold status quo provided by most financial institutions - it's truly refreshing to finally work with a bank that cares for their patrons and their community. Couldn't recommend these guys more.

• J

  Josh Fellows
  5

  I have been with this bank for 4 years now and they have been very professional and helpful in my transactions with them. They are quick to respond to my requests and questions. Excellent customer service! Many great changes have happened since I first opened up an account with them - one that I appreciate a lot is the online mobile banking. It is very straightforward and user friendly. The staff has been wonderful to work with and quite knowledgeable. Highly recommend!!

• S

  Scott Jones
  5

  Great bank that understands business. We have been with Prime for 10 years and they have been a big help to grow our business. I highly recommend Prime for a bank that is easy to work with and understands small business.

• K

  Kristiane Pedersen
  5

  The staff are always very friendly and eager to help in anyway. I feel secure that they personally know me and care about my banking experience.