Platte Valley Bank N College Dr, Cheyenne

Platte Valley Bank Reviews

• Z

  Zachofthe guard
  3

  Seems like a good bank my only problem is the loan officer is very arrogant and loves to sit there saying you caught me in a good mood that why I'm approving this and if you ask questions he'll answer and than say it's not his job too. Dealing with that sob make my blood boil.

  Response from the owner

  Hi Zach, We appreciate you taking the time to give us your feedback. We strive to provide the best experience for all of our clients, and would like to learn more about yours. Please give us a call at (307) 638-0027, we look forward to speaking with you soon!

• C

  Christian Alexander
  5

  S. Hays was a pleasure to work with! Keep up the great service!

  Response from the owner

  Thank you for taking the time to leave us a review. We agree, Miss Hays is a wonderful member of our staff and we are glad to hear you had such a positive experience working with her. We appreciate your business!

• S

  Shara Cruz
  1

  My card was stolen at 9 at night I called the number they have on their site for lost and stolen cards and was on hold an hour with no answer. I could of easily just watched my money come out my account and can't do any thing about it cause I can't get them to cancel my debit card. Cause their supposedly stolen card number don't even work.

  Response from the owner

  Shara – it is our goal that every customer has an exceptional experience. We apologize your experience fell short and appreciate your feedback. Your honesty helps us know how we can provide better banking experience. We are looking into the issue you had and hope to resolve it promptly and accurately. If you would like to further discuss this matter privately, please contact us at 307.638.0027.

• l

  louis long
  5

  This is the best bank I've ever dealt with they actually still believe in customer service and they are amazingly friendly I needed a debit card in texas and I had it in my hand the next day even after I told them it wasn't a rush to get it to me

  Response from the owner

  Thank you for your feedback, Louis! We appreciate your business.

• K

  Kenneth Clark Jr.
  1

  They can't keep theyre hours straight and they arent professional and honestly I dont Recommend doing business with them...

  Response from the owner

  Kenneth – thank you for your feedback. We apologize that we did not meet your expectations. We have received your messages and will respond to you privately.

• A

  Aaron Knifong
  5

  I would recommend Aaron Bentley . He is very knowledgeable with excellent customer service.

  Response from the owner

  Thank you for your feedback, Aaron! We appreciate your business.