Peoples Mortgage E Centennial Cir, Tempe

Peoples Mortgage Reviews

• B

  Bill Egan
  5

  Amber Oplinger was our mortgage representative and she was amazing!! She was extremely professional and polite. Ours was not the easiest mortgage to work with and she did an excellent job. Her communication and financial skills are exceptional. I will recommend Peoples Mortgage to anyone. If this is the caliber of people this company hires they will be in business for a very long time!!!!!!

  Response from the owner

  Bill, we are thrilled to hear about your positive experience with Amber and Peoples Mortgage! We pride ourselves on providing exceptional customer service. Thank you for your review! We are all about the people!

• B

  Brian Mayer
  1

  If you are a Realtor with a lender letter from this organization and you are looking into their reputation, they are horrible RUN... We find out the day before settlement they can't close the loan and of course no accountability. After another three weeks of waiting for them to get the loan closed, we are still receiving very little communication as expected from your run of the mill internet lender. We are dealing with an "account rep" What even is that??? A person without a clue who ignores calls, emails, and has no idea how loans work I suspect. If you are going to respond with your typical "so sorry you had a bad experience" maybe instead, look up Maxine Way and have someone get a hold of me ASAP or better yet close the loan... It's All About The People🙄

  Response from the owner

  Brian, we apologize! We pride ourselves on providing exceptional customer service. We are reaching out to management and will have them reach out to you shortly.

• L

  LT ThatsMe
  1

  DO NOT USE THEM! Far better Mortgage Lenders out there. By far, and undeniably the worst experience dealing with Kandi Lloyd and Brianda Rabago. Frustrating. Annoying. Entitled. No idea how to do their job, and nobody in the company to assist them.

• s

  shanequa bryant
  1

  If you are a healthcare professional and travel; like half the industry does. This is not the company for you. The nurse next door program is not for you due to there guidelines. However the customer service rep will let submit all your info knowing you don’t meet the guidelines. A total waste of time and a hard credit pull for nothing.

  Response from the owner

  Shanequa, we apologize! We pride ourselves on providing exceptional customer service. In looking through our files we could not locate your application. If you could please message us your contact information we can have one of our managers reach out.

• j

  jennifer taylor
  1

  I had brief conversation with someone on the phone, and it was not pleasant . my loan officer was horrible and my problem was taken up to the manager .The manager seemed like she had more important things to do than to be answering my questions. My husband and I have tried using this company before and were never treated the way I was treated a couple months ago . I can not remember the Managers first name but her last name was Walace or Wallace .

• G

  Gigi B
  5

  The level of expertise, deep understanding of the loan types, attention to detail, very timely communication, and positive attitude of the People's Mortgage Team, especially Richard and Valerie, truly made our home-buying experience wonderful. We were led through the process clearly and honestly. We have worked with several mortgage companies throughout the Phoenix valley, and this experience was above and beyond any prior services. The level of excellence and pride Richard, Valerie, and team exude is measurable in the speed and accuracy of our more complicated VA loan. Thank you for everything! We are so grateful to you for making our home purchase a wonderful and painless experience.

• J

  Jason Yambert
  5

  People’s Mortgage was AMAZING! They had excellent communication and promptly answered all questions.. The online portal was easy to use which made the process a breeze. They are very knowledgeable and experienced professionals that I would highly recommend to anyone seeking real estate financing services!

• F

  Fady Avades
  5

  From day one the service I received from Brandon, Andy, and the rest of the Peoples Mortgage team was second to none. They were available to me anytime I needed them including nights and weekends. They ensured that any questions I had, not matter how minor, were answered quickly and thoroughly. However, the best part is that they made me a commitment to close this deal on time and they blew me away when they had the loan ready to go a full two weeks before my 30-day closing date. You will not find a more genuine, customer focused team than at Peoples Mortgage and I highly recommend you give Brandon, Andy, and team a chance to win your business. You will not be disappointed.

  Response from the owner

  Thank you for sharing! We love to hear how we have helped our clients and exceeded their expectations!

• C

  Cristina Ruiz
  1

  Lured into this company after hearing about the Teachers Next Door program that is a home buying "program" for teachers and other government employees. The program by the way is a total sham. Peoples Mortgage will tote that they are giving you a massive "credit" towards buying a home that is exclusive to their lending company. In truth, it is actually your realtor who commits to contributing 20% in their commission to help in closing costs. All that People's covers is the home appraisal fee and guess what, turns out ANY lending company will do that for you if you ask. I found my experience with Danny Thompson to be incredibly frustrating. He would call me endlessly while I was at work despite indicating to him from the start that I ONLY wanted to be contacted via email. I should have seen this as a warning sign early on. He clearly didn't want to commit anything into writing.. In any case, working with him felt like I was working with a used car salesman - slimy tactics and an unwillingness to disclose information. Upon informing him that I wanted to compare rates, costs, etc. between them and another lender he became brash and said "I thought we already established that we were better and saving you more money ...the benefit from us is that 20% contribution we convinced your realtor to contribute" (word for word here, texts to prove). We walked away from People's Mortgage and Danny..and guess what, our realtor STILL gave us 20% in commission, we got a much better rate (didn't have to buy points either) than they were offering and appraisal covered. I was hesitant to write a review, but this has been my experience and I believe others have a right to know in order to make an educated choice in selecting a lender. Advice to fellow teachers out there, find another lender.

  Response from the owner

  Christina, we are extremely sorry that you had a bad experience with Danny and our company. A manager will be reaching out to you soon to address your issues.

• C

  Cynthia Jones
  5

  April Litchfield is the best loan officer ever. She will give you courteous and prompt service and always answers your e-mails and calls promptly. She knows how to work with people, even if you do something wrong or don't know how to do it, she will guide you. Many times I would have given up but she encouraged me to keep going. I will always be thankful for people like Albie and April. They provided me with the assistance I needed to push my loan through. and they did it with professionalism and were very courteous and polite. I would highly recommend People's mortgage if you are looking for a loan, Albie and April are wonderful and I hope that is whom you will get to help you with the processing. The Lacy Wilson lady, if you get her, ask for April, the Lacy lady was rude blaming me for documents that I couldn't get access to. PLEASE SEE ALBIE OR APRIL they will take care of you promptly and they are friendly and want you to succeed. They will work hard to get you in your new home. Recommended HIGHLY