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Credit union

People First - Bethlehem 8th Ave, Bethlehem

3.7
(10)
Apply Now
Phone:

+1 610-797-7440

Website:

https://www.peoplefirst.com/

Address:

1530 8th Ave, Bethlehem, PA 18018, United States

Services:

Business loans, Installment loans, Line of credit, Signature loans, Title loans

People First - Bethlehem Reviews

3.7
10 Reviews
  • L

    Laurel Roeder
    5

    Amy was excellent when answering all my questions via email after I applied to refinance my car. She was friendly, timely, and knowledgeable. I met Katie in the office to sign the paperwork. She was organized and ready to go. She was efficient and thoroughly answered my questions and explained their services. Excellent experience. Highly recommend!

    Response from the owner

    Thank you for sharing, Laurel! We're so thrilled you've experienced such wonderful service from our staff. We appreciate your kind words. Have a great day!

  • J

    Joe Mcanally
    1

    i wish i could give it 0 stars. Was on hold for 20 minutes only for the woman Darlene to just hang up on me. Called back and CANNOT get a human on the phone. Currently on hold still. Get it together. There is ZERO chance you are this busy. Your automated call system is awful. AWFUL!

    Response from the owner

    Joe, thank you for notifying us of this issue. We regret to hear about your experience. We will have a Manager reach out to you immediately.

  • K

    Kat Ambra
    1

    Lacking horribly in customer service. Anytime I need to get a hold of a representative by phone at my local bank I’m on hold for at least 10-15 minutes, sometimes longer. Really inconvenient if you need to speak to a rep urgently about your account. My debit card had a charge limit (like most cards do) and I needed to extend that limit. In order to make a simple transaction I had to call my bank, and it took 20 minutes on hold. I just ended up driving to the bank to withdraw money. Useless customer service.

    Response from the owner

    We'd like to learn more about your experience. Could you please email us with your contact information at [email protected] and we'll have someone call you?

  • S

    Sean O'Connor
    1

    Why can't I leave zero? Can't get in touch with anyone on the phone but they will spend your whole time waiting on hold to sell you their products!! Between this and the constant flow of junk mail selling additional items I'm done. People First is the most rediculous name that could be given to this travesty of a bank.

    Response from the owner

    We'd like to learn more about your experience. Could you please email us with your contact information at [email protected] and we'll have someone call you?

  • C

    Courtney Huther
    5

    Absolutely easiest loan experience ever! Katie was incredible. Answer all my silly questions and made the process easy, smooth and truly enjoyable!!

    Response from the owner

    Thank you for sharing, Courtney! We're happy to hear that Katie was so helpful and that you enjoyed your experience with us! We strive for excellence and your kind words let us know we're succeeding. Have a great day!

  • A

    Anthony Rosado
    5

    Katie was a great help! She explained everything very well regarding my auto loan and the process was very easy and simple.

    Response from the owner

    Thank you, Anthony! We're glad to hear that Katie was such a great help. She's a valuable member of our team. Have a wonderful day!

  • C

    Cynthia M. Matt
    5

    I always experience great customer service

    Response from the owner

    Thank you for the positive feedback and thanks for being a member!

  • L

    Lubenka Sledge
    1

    I've been with this bank for 20 or more years. I've always had my ID scanned to the system. Today I go to the bank and they ask me for the last 4 of my social. I asked why and she said that I am new to her and it is a large amount of money. Same amount that my check is every week. Call to speak with a manager and that didnt work out well either. I'm moving my services!!! Customer service in the world today is rediculous!!!

    Response from the owner

    I’m sorry you were upset by that experience but we take verification of identity very seriously.

  • C

    Carlos Medina
    1

    Wish I could give zero stars. Late fees without even sending me an initial bill. Threatening to ruin credit. Asking for all sorts of information I’ve never been asked before for a loan. Honestly has been one of the worst experiences I have ever had.

    Response from the owner

    Carlos, we're sorry you had a bad experience. I'm not sure what you mean about sending a bill. Can you give us a call so we can discuss this?

  • J

    Jennifer Rodriguez
    2

    As a customer, I have been made to feel as if I am asking for some great favors while using the very inconvenient drive thru service on numerous occasions. I have been told I can not send to many checks through for deposit, I've been told that I am unable to receive the change I am asking for because it is to much, (bills) I have been told that sending the tube more than once is not allowed due to the fact that it will hold up the line and be an inconvenience to the other customers. As I sit there, the customer they are currently supposed to be servicing, and made to feel as if I am demanding some forbidden request. I would not recommend this bank to any one who values their time, as well as dignity.

Personal Loans in Your Area of Bethlehem

FAQs

  • 1. What Can I Do to Get in Touch With People First - Bethlehem?

    They Can Be Contacted through the phone number +1 610-797-7440. You may also check out their website and provide your basic information.
  • 3. What Can I Get From People First - Bethlehem?

    People First - Bethlehem is known to provide services including:
    • Installment loans
    • Title loans
    • Business loans
    • Line of credit
    • Signature loans
    If you have a consistent income, you may also take out a cash advance.
  • 5. Is People First - Bethlehem an Agency or a Lender?

    People First - Bethlehem is a Credit union that has various financial services to offer including personal loans.
  • 2. Where Is People First - Bethlehem? How Can Find It?

    The address of People First - Bethlehem is 1530 8th Ave, Bethlehem, PA 18018, United States. Open the map app on your phone to find the fastest route.
  • 4. How Can I Take Out A Loan at People First - Bethlehem?

    You can provide your basic information on their website to apply for a loan. If you feel like learning about other possible solutions, take a look at US Installment Loans and dig deep.
  • 6. What Do I Do if I Cannot Pay Back My Loan?

    Reach the Lender and work out favorable terms for both parties as soon as possible. You should know, however, if it"s an auto title loan, your vehicle will be took by the lender when you default. Click here for more information on title loans.
  • 7. Can I Get a Loan From People First - Bethlehem With A Bad Credit Score?

    Yes, you can. But peruse the conditions and terms as there can be predatory terms when it comes to bad credit loans.