Oportun E First St, Santa Ana

Oportun Reviews

• D

  Danilo Baba
  5

  Fernando on 1st street was the #1 best service I’ve had from any company in a long time. He was so clear concise and attentive answering to all my questions. I appreciate the outstanding service and recommend anyone else to be taken care of at Oportun.

  Response from the owner

  Thank you for the fantastic review, Danilo, and for sharing your experience. Our team loves to hear this type of feedback.

• d

  diana melendez
  5

  Fernando was very helpful with my application process. It’s my first time applying for a personal loan and he walked through the whole process. I was quickly approved for a loan within minutes. Thank you very much with help. I appreciate it.

  Response from the owner

  Thank you for your feedback, Diana. We appreciate your business.

• M

  Martin Gonzalez
  5

  Fernando was very nice and was helpful towards the information I was looking for and I would recommend this location

  Response from the owner

  Thank you for the review, Martin. We love to hear this type of review.

• A

  A C P
  1

  Its incredible that it takes over an hour to deal with a customer and there's only one person there that thinks she knows what she's doing. If you come here, come with time to spare, they are slow, undermanned and did i say THEY ARE SLOW!!!

  Response from the owner

  We’d love the opportunity to help you further. Can you send an email message with your contact information to [email protected] so someone in our Customer Experience Department can follow up with you?

• J

  Jen
  1

  Complete ignorance of employee Christian Ariago.....if that’s even his name!!!! Called to ask simple question regarding payment and late fee. His answer was, “I don’t know that information”. Hiring employees that can’t log into the system to look up a name by telephone number and provide that information over the phone is just ridiculous!!!! NO HELP, NO GOOD CUSTOMER SERVICE AND EXTREMELY SARCASTIC AND RUDE!!!!

  Response from the owner

  Can we contact you to learn more about what happened and see if we can help in some way? We don’t know how to reach you, please send your contact information to [email protected] so we can reach out.

• C

  Charles Vargas
  5

  I been going to this location for a long time, and nothing but top notch service everything time from Nancy and all the staff. The always help me with any questions or concerns. I could go to other offices, but love coming here. I recommend this location...-Charles

• H

  Hector Gomez
  5

  Fernando was awesome and a great help no hassle at all

  Response from the owner

  Thank you for your feedback, Hector. We appreciate your business.

• H

  Horacio Sigler
  5

  Nancy Lorenzo’s customer service was absolutely outstanding! Thank you!

• L

  Luis Penaloza
  5

  Araceli G was great with helping out, no more than 30 min everything was a success

• E

  Eric Moreno
  5

  So glad I heard about about this place! And people there are so awesome. Karla who helped was so kind and helpful!