OneMain Financial - Regional Customer Center Northland Dr, Mendota Heights

OneMain Financial - Regional Customer Center Reviews

• V

  Veezo TV
  5

  ONE OF THE BEST FINANCIAL SERVICES EVER!! GOT A LOAN IN 10‐20 MINUTES OVER THE PHONE!! SUPER EASY!!

  Response from the owner

  Hi Veezo! We appreciate your positive feedback about your experience. We take pride in serving our customers, and we hope to see you again soon! -Marissa

• C

  Christina Jackson
  1

  Took all day. I was told they would get right back to me and I had to call them back. Was told that they called my job and was informed that I didn’t work there anymore. I DO still work there and also have a second job. I have a strong FICO score and have never been unemployed. I asked the lady who she talked to at my job and she said she didn’t catch the managers name. I called my manager and asked if anyone called her and she said, “No”. I asked the loan officer why she took so long to get back to me and she said, “We are short on staff”. My suggestion, don’t make promises you can’t keep. Stop rushing through the process and getting inaccurate information. Their loss but a total waste of my entire day.

  Response from the owner

  Hi Christina, we are sorry that your experience with OneMain was not what you anticipated. Please send us an email to [email protected] that includes your phone number and zip code if you would like a customer service team member to reach out. - CK

• M

  Martha Masciopinto
  5

  I worked with Gary from my first call until the loan was closed. He was so friendly and knowledgeable. He made me aware of all the “fine print” and didn’t make me feel inferior for needing to take out a personal loan. I was confident that if I had any questions he would help out in any way he could.

• D

  Dave Ceroni
  5

  One main made it easy to obtain the cash needed for debt consolidation and home repairs. The rate and term was better than what I currently had and what was offered by several other lenders. Be sure to stop by one main in your need for cash needed for any reason and be sure to ask for Gary.

• J

  Jeremy Alameda
  1

  After a second application was submitted online, and after some time had passed, I had to initiate contact with a local branch to check the status of the application. Once I was able to connect with someone on the phone, the One Main Financial loan officer was unaware that my application had even been submitted (Makes me wonder how my security may be compromised in the future). After a brief phone conversation, every document that had been originally requested and submitted was requested again, and again, and again. Literally 5 different times to include an application that was submitted and denied strictly because, "They hadn't heard back from me?" What? I was approved for the amount that I sought, but after experiencing the incompetence of the local branch and the untrustworthy online process, I declined the loan and rejected any further relationship with this lender.

• L

  Linda Smith
  5

  The Maplewood office goes above and beyond what you expect in helping you out when you need it. It is an enjoyable experience with each loan I have taken out. Very professional people, especially Princess.

• B

  Brianna Novack
  5

  I really like this place, I used them to take out a loan for my wedding and a little more later on to consolidate some of my debt. They have good service, friendly people, and great rates. I would recommend this company to others.

• S

  Sweetness Page
  3

  I have tried to redeem my points but your site won't let me, I keep getting an error. I also tried to download the app but get an error.😩

  Response from the owner

  Hi Sweetness Page, Thank you for reaching out about your experience. We care for our customer's financial well-being and want to provide the best service. Please email us at [email protected] for additional help. Best wishes -JS

• J

  Jasmine Nordstrom
  5

  Andrew is awesome and defentinaly knows what customer service is, same with Gary. I am a 100% pleased customer! I've been a client with them for months and will continue for years 😀

• H

  Heidi Silva
  5

  Gary is the best person there! Always kind and super helpful. He makes all the difference. Thanks buddy!😁