OneMain Financial - Regional Customer Center Northwest Hwy, Garland

OneMain Financial - Regional Customer Center Reviews

• C

  Caribe Virgil
  1

  They told me that I was approved for a 10k loan. I called and said I only need 4k. They denied me, and tried to say it was because of my income. I make $40k a year, so don't understand why. I called several times for weeks, and they didn't answer. This place is a scam. Don't apply!

  Response from the owner

  We are sorry that we did not meet your expectations. Please call 855-663-6246 and have the reference number (printed in the letter sent with the decision) handy. You may also obtain a free copy of your credit report from the credit bureau listed in the notice within 60 days of receipt of the original notice. Thank you. – AS

• T

  Tyler Hayes
  1

  Applied for a loan here. Did not like the terms so I rejected the offer but in that process the rep Chelsea that was attempting to assist me whenever she felt like answering the phone was beyond rude. When I told her I was going to pass on the loan she hung up in my face. Even if I thought about changing my mind I will never again consider doing business here.

  Response from the owner

  Hi Tyler, we're sorry to hear that you've had that experience. Please email: [email protected] with your phone number, zip code, and Google username if you would like a member of our customer care team to reach out to you. - CK

• s

  steven robinson
  5

  It was crunch time and I needed assistance to get out of a situation and I called OneMain praying for a miracle as like many my credit score is not the best. OneMain came through for me and I was able to get the help I needed the VERY NEXT DAY!!!! I TOTALLY Recommend OneMain!!! It's fast, easy and the Customer service I received from my rep Tina was Awesome!!!

• D

  Dave's Buick channel
  1

  The representative Andrea had no clue about the paperwork needed for proof of income on someone on owns their on business. The section E page 1 of the tax return that she wanted I do not have I am a S corp, she didn't have a clue. I asked if the previous loan and the new one would be one payment her response was yes... well it's not I now have two separate loans which I did not want. Once I pay off these loans I don't know about being a future customer? Certainly not dealing with this lady again.

• K

  Kellen Mackey
  1

  OneMain Financial is nothing but crooks!!! They take advantage of people in need, they do not go over the details of the loan and they make it to you will be paying it off for the rest of your life!!! I strongly suggest checking out ANY other options before taking a loan from them!!!!! HORRIBLE COMPANY!!!!!!!!!!!!!!!!!

  Response from the owner

  Hi Kellen, we're sorry to hear that you've had that experience. Please email: [email protected] with your phone number, zip code, and Google username if you would like a member of our customer care team to reach out to you. -AS

• W

  Will Posadas
  5

  Great customer service, and easy loan application process. However, the APR may vary depending on credit history. Highly recommended.

• J

  Jaison Poole
  1

  Not helpful. They leave you in the dark on what’s going on. They lose your documents after saying they have your documents. They just hurry you off the phone…and you guys solicited to me

  Response from the owner

  Hi Jaison, please let us know how we can achieve a 5-star rating in the future. -AS

• L

  Letonya Dean
  3

  I had a great experience with One Main my loan officer was awesome any questions that I had she answered them. So for me my experience was great. Thanks OneMain

• J

  Joseph Russell, Jr.
  5

  I've borrowed funds from these guys several time and they never made it seem like a pain to work with them. Fast friendly and courteous service always.

• J

  Joseph Aiello
  5

  Friendly staff, easy loan application process, simple and easy to understand loan terms, and apr's aren't horrible eother. All in all, a win win for those in need of quick money.