OneMain Financial N Battlefield Blvd, Chesapeake

OneMain Financial Reviews

• R

  Robert Daly
  5

  Erica handled our process which was quick and easy. She was friendly and answered any questions we had.

  Response from the owner

  Hi Robert, Thank you for sharing your OneMain experience. We're happy to hear that Erica provided excellent customer service. We look forward to seeing you again soon. – LF

• O

  Omar Sauri
  5

  The representative (Erica) was very helpful, friendly and personable. It was my first time getting a personal loan and she explained everything thoroughly to help me understand how exactly it worked. I received the funds the following day.

  Response from the owner

  Hi Omar, We are so glad to hear about your experience. Thank you for sharing! -JS

• A

  Alan Gamboa
  5

  It was a pleasure working with Erica Davis. Good communications and she made the process easy; no pressure and she kept me informed on my options through every step of the process. She told me it would take 30 minutes to get me in and out of the office once the paperwork was ready, and she did her best to keep her promise. The entire process is so much simpler now and I was able to call her with multiple changes before the closing.

• K

  Kenneetha Harris
  1

  Was in need of an emergency funds for personal reasons. Apply for a new loan with one main. Stated I was approved. Sent them all my documents and was told that I would be getting this amount. Spoke to one lady who told me I was approve she just had to speak to her manager to determine how much. Waited all day and they never called me back. Called again the manager was in a "meeting". Called one last time only for them to tell me actually I wouldn't be approved because there is not enough value in my car and they couldn't approve me for not a single cent. And to try again in a couple of months Even though when I went on the website it said congratulations your approved not preapproved but approved. I wish I could win a lump sum of money so I can just pay this loan off and never have to deal with these folks again. Thanks for nothing!!!!!!

• M

  Michael Thomas
  5

  Erica at OneMain Financial was awesome. She is the best and she helped me through the whole process.

  Response from the owner

  Hi Michael, Thanks for the kind review. We appreciate your comment. Best wishes -JS

• M

  Melissa Baskett, MA
  5

  Very good experience, she was amazing in helping me reach my outlined goals with my loan. Thanks for all you do.

  Response from the owner

  Hi Melissa, Thank you for the great review! It was our pleasure to assist you, and we'll look forward to seeing you again. Best wishes, - LF

• B

  Bernita Harrison
  5

  Brian Smith was very helpful and friendly. He made my experience easy!

• w

  william shelton
  1

  Waited for a call back and they never called. Called another branch and they said I was approved but couldn't do anything till this branch sent it over. When I called again they had closed. Thanks for nothing!!!

• G

  Glenn Garris
  1

  Tells you your approved for the loan then when you talk to them you have to have collateral waited all weekend to hear that

• F

  Foluke Alvarez
  5

  Fantastic service, helpful and speedy. Thanks again!