OneMain Financial 45th St, Highland

OneMain Financial Reviews

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  terrell johnson
  1

  Never in life taking a loan from them again no matter how desperate I am!!!! I have a 4 year loan for a vehicle that I’ve already paid more than the loan amount for! I had 2 late payments back at the height of coovid in 2020 because my job was down and unemployment in Chicago was backed up months literally and they won’t remove them saying they don’t have the ability which is a lie! Can’t wait to be done with this bogus loan I have now and never deal with them again! I had late payment same exact time frame with capital one and they changed to current because they understood it was hard times and that I’m trying to get ahead in life financially. I even told them these payments are hindering me from a home purchase but they don’t care! Stay away if I were you! Not good business at all!

  Response from the owner

  We apologize for your frustration. We understand that working to improve your financial situation can be challenging, and we try our best to accommodate. If you would like to speak to a member of our Executive Office of Customer Care, please email: [email protected] that includes your full name, phone number and zip code. Thank you - CK

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  Laurie Gutierrez
  5

  I really must say it was very reassuring to no I would be helped with this loan I thank you Kelli for all your effort in this loan process from the begining to the end I was so full of hope and joy from the begining to the end and for believing in helping people. Thank you, laurie gutierrez

  Response from the owner

  Hi Laurie, Thank you for the great review! We're so happy to hear that Kelli went above and beyond to deliver outstanding customer service. We take pride in serving our customers and look forward to assisting you in the future. Thank you! – LF

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  Anthony Medrano
  1

  Expect to pay a lot extra in fines when payments get retracted on their end. They won’t notify you til months later til you owe quite a bit in fees. Worst decision i’ve made was borrowing from them. Lesson learned.

  Response from the owner

  Hi Anthony. There are several considerations that factor into our interest rates, including your ability to meet our credit standards, which includes things like your credit history and your income after your monthly expenses. Please feel free to reach out to your local branch if you have any questions. Your local loan specialist would be happy to address any concerns you may have and determine the best solution for your situation: http://spr.ly/Branches. Thank you -AS

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  Kathleen Chumbley
  2

  They are centralizing their customer service Department in North Carolina and I have had nothing but a run around with theses people. A bunch of nice people doing nothing!!!! Acting nice while they lie to your face!!!

  Response from the owner

  Hello and thanks for reaching out. We'd like to learn more about this situation. Please email: [email protected] with your phone number, zip code, Google username and a few more details about your experience. -CK

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  Mark Ashmann
  5

  The staff at One Main in Highland, Indiana are an extremely professional and helpful group of people. Making the choice to borrow money is never an easy decision, but these folks explain everything carefully and truly make you feel that you matter. That is quite an accomplishment in this day and age of everything being fast and customer service at a minimum. Hats off to One Main in Highland!

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  Marvin Malone
  5

  I was given the most ideal way to proceed with my loan. The kind manner I was treated though out the process is comendible. Everything went so well.

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  Ray Escamilla
  2

  The only thing that messed me up was the payment that I sent in and then I applied for the loan after I sent the payment in and they went ahead and deposited it that kind of set me back but that's okay

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  Anthony Rias
  5

  Customer service is outstanding and unmatched! It's always nice to see their smiles and their willingness to assist! Great job!

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  Lana Narug
  5

  Very very fast way to get cash and very friendly people

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  Demetrius Davis
  5

  All I have too say is, they were there in a time of need, very professional, thanks for the help