OneMain Financial S Sepulveda Blvd, Los Angeles

OneMain Financial Reviews

• a

  andre ferguson
  5

  from my experience today I think This company has great customer service. I want to thank, Elmer who guided me through the process. ELMER is Very informative with the policies and he breaks down any policy you do not understand. Thanks Elmer!!!!!!!! #pplmakethecompanybetter somebody give him a raise, he deserves it!!

  Response from the owner

  Hi Andre! Thank you for sharing your OneMain experience. We're happy to hear that Elmer provided excellent customer service. We look forward to seeing you again soon. -Marissa

• J

  Jonathan Lusk
  5

  I came in John and Elmer worked with me for days to get my loan done they are very patient professional and informative they reassured me they will help me out and they did get it I am beyond grateful they work at this office since the company has two awesome employees.

  Response from the owner

  Hi Jonathan, Thank you for sharing your OneMain experience. We're happy to hear that John and Elmer provided excellent customer service. We look forward to seeing you again soon. – LF

• F

  Francis Davis
  5

  Elmer was amazing! He was very informative, forthcoming and patient.

  Response from the owner

  We are so glad to hear about your experience. Thank you for sharing! - HD

• D

  Doris Kendrick
  5

  Came to Onemain on Sepulveda. Talking with Flor, Elmer, John and David and received excellent service. Very informative and helpful. Definitely recommend.

  Response from the owner

  Hi Doris, Thank you for the great review! We're so happy to hear that Flor, Elmer, John and David went above and beyond to deliver outstanding customer service. We take pride in serving our customers and look forward to assisting you in the future. Thank you. – LF

• P

  Priscilla Roman
  5

  I was having issues with another branch called this branch spoke with ELMER AND HE WAS THE MOST HELPFUL and kind when he did not benefit from helping me. So grateful

  Response from the owner

  Thank you for sharing your OneMain experience. We're happy to hear that Elmer provided excellent customer service. We look forward to seeing you again soon. -kh

• E

  Esme Romero
  5

  WOW!!!! Given the circumstances and how hard things have been with this whole pandemic, this office helped me with what I needed. The process was like any other when trying to get a loan, but John(the manager, who also happens to be very good looking) helped me from beginning to end. Very informative and transparent whenever I needed clarification with the process. John was straight forward with what I was getting and always explain things to me twice just to make sure I understood everything. Other places just want to make a sale and skip the small details, here at this office was not the case for me. I can definitely tell that costumer service is very important to them. Thank you for everything !

  Response from the owner

  Hi Esme, Thank you for the great review! We're so happy to hear that John went above and beyond to deliver outstanding customer service. We take pride in serving our customers and look forward to assisting you in the future. Thank you. – LF

• K

  Katherine Jenkins9
  5

  the customer service was awesome! the young man who worked with me explained everything I needed to know in a very professional manner! I was so happy and pleased! and to elmer I believe that's his name thank-you! you are amazing and so are your c-workers! I'd recommend you guys in a heartbeat!

  Response from the owner

  Hi Katherine, Thank you for the great review! It was our pleasure to assist you, and we'll look forward to seeing you again. Best wishes, - LF

• M

  Mariah Megginson
  5

  Elmer, assisted me today. I am a bit nervous but he reassured me that everything will be okay. A quick approval and a quick process to receive the funds. Good luck and if you need assistance please contact this branch and speak to Elmer! You won’t regret it!!!

  Response from the owner

  Hi Mariah, Thank you for the great review! We're so happy to hear that (NAME) went above and beyond to deliver outstanding customer service. We take pride in serving our customers and look forward to assisting you in the future. Thank you. – LF

• D

  DeJuan Cato
  5

  Phenomenal place. Great customer service. Great patience with the customers. I really and truly appreciate everything. ⭐⭐⭐⭐⭐⭐

  Response from the owner

  Hi DeJuan, Thank you for the great review! It was our pleasure to assist you, and we'll look forward to seeing you again. – LF

• K

  Karla V
  5

  I came to the store not knowing If I was going to get approved since I had an email stating I was denied. I called and Elmer helped me with my application and getting my approval it was fast and easy and I got what I wanted their team was amazing John the branch mannered and Roni also helped me and treated me like family whoever needs a loan come see them you will have a great customer satisfaction .

  Response from the owner

  Hi Karla, Thank you for taking the time to provide us with a review of your experience. We are pleased to hear that our team made your experience pleasant, and we look forward to seeing you again soon! Best wishes, – LF