OneMain Financial Sean St, Fremont

OneMain Financial Reviews

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  judy askins
  5

  So I couldn't make it by closing on the day of my loan so one of the girls agreed to make a weekend appointment for me the next day as it was my only day off for the 10 days. Just thought that was outstanding customer service.

  Response from the owner

  Hi Judy, Thank you for taking the time to provide us with a review of your experience. We are pleased to hear that our team made your experience pleasant, and we look forward to seeing you again soon! Best wishes, – LF

• J

  Janice Willard
  1

  They have caller ID and apparently when I was calling decided to put the phone on answering machine. I had to go through the corporate office to get through to them?

  Response from the owner

  Hi Janice. If you are unable to reach your local branch, please feel free to reach out to Customer Care at 800-742-5465 and we will be happy to assist you. -AS

• D

  Duane McQuistion
  5

  Employees were a blast. They new the answers to everything. Very professional, but at the same time made me feel relaxed.

• A

  Ashlee Jones
  1

  Don't do business with them it was good at first but then it got bad I went down there 3x asking for my payment to be taken out of my bank account they first said no problem sign this request paper thank God they still sent me a paper copy in the mail that's how I found out it wasn't so I had to go there second time that's when they said they couldn't find the paper work still made me pay the late fee the next month found out it still wasn't being taken out went back up there talked to the manager told her I already been here twice for the payment to be taken out of my account still had to pay the late fee and to find out there was a conformation email that I had to confirm even though I went there in person to and made the request myself and the conformation email has a 15minutes expiration on it but there solution to the problem is to tell you to get the app and pay online which if you update your phone the app locks you out so now I'm being sued for nonpayment because they refused to take the payments out of my bank account

• S

  Sherri Reynolds
  1

  Don't do it, they approved me for a 4000 dollar loan with the intent of holding a lien on my car, I got approved and everything, and I called them, and apparently I didn't have enough equity in my car, so I called back and asked if I could refinance my car through them and they unfortunately of course, could not do it, I definitely would not take a ding on my credit, again, dealing with these people just don't do it.

• J

  Justin Cook
  5

  Kick ass workers in an out withen 15 min.