OneMain Financial Ridge Ave, Philadelphia

OneMain Financial Reviews

• G

  GAE STIMPSON
  5

  My experience with One Main Financial was one of the most interesting and rewarding experiences. I was not aware of all the ins and outs of applying for a loan. I learned alot but I got through it. Naomi was such a blessing, personable, funny, and her confidence level was outstanding. I love her. She helped me through every step which calmed my nerves. I thank her with all my heart. Thank you everyone at One Main Financial.

  Response from the owner

  Hi Gae, We're happy to hear that your loan process went smoothly and that Naomi delivered excellent customer service. Thank you for choosing OneMain, and we'll look forward to assisting you in the future. – LF

• K

  Kristerpher Henderson (MooseQuest)
  2

  I've used OneMain for loans and they are good at explaining everything about their lending. However my recent visit to pay of the loan at this branch was very unpleasant. The associate was more concerned as to why one of my other accounts was closed rather than helping me pay off my balance. I had received a check after selling some property and had a check made out to OneMain financial. Even after presenting evidence of my account, the account number and other details, I felt like I was doing something wrong -- when I just needed to pay off my account. Regardless the associate made the effort and helped, but ended the service with, "I can't help you any further."

  Response from the owner

  Hello Kristerpher, thanks for reaching out. We'd like to learn more about this situation. Please email: [email protected] with your phone number, zip code, Google username and a few more details about your experience. - CK

• R

  Ricardo Torres
  5

  Mrs Naomi Surillo was an awesome help on getting me a loan with ONE MAIN. I’m very satisfied on all the help I received to get the loan, and I also got the money fast. Thank you Onemain for your great and very helpful employee. 😎👍

  Response from the owner

  Hi Ricardo, Thank you for the great review! We're so happy to hear that Naomi went above and beyond to deliver outstanding customer service. We take pride in serving our customers and look forward to assisting you in the future. Thank you! – LF

• L

  Lawrence Smith
  4

  OneMain Financial, you are wonderful. You helped me get things in order and I hope to do business with you again.

  Response from the owner

  Hi Lawrence, We appreciate your positive feedback about your experience. We take pride in serving our customers, and we hope to see you again soon! – LF

• J

  Jay Lore
  5

  I had an excellent experience with Naomi Surillo. She is a class act and gave me extraordinary customer service. I highly recommend One Main. I have been a customer since 2012. I also met Dave, the branch manager. He is very friendly and welcoming. There was a slight hiccup with the first payment, but it was quickly resolved. Fast, efficient five-star service. You won't be disappointed. This team gets you results. Thanks!

• B

  Bernice Metzger
  5

  I WOULD LIKE to thank Naomi Surillo and David Knox for all their hard work and working with me to get my loan. Naomi explained everything I needed to know and how everything works. They were both very pleasant and helpful. I WOULD recommend them from the willow grove branch to help you with your needs. Thank you!

• J

  Jeffrey Parker
  5

  They helped me immensely Naomi was magnificent and very professional ,explaining everything in detail and I hope that she gets a raise. Will definitely go back if I am in Financial need

• J

  John Trout
  5

  Real people helping real people. Honestly, the chemistry was as if we all knew each other our whole lives. They made the trash talk by the government on banking unbelievable pleasant. You two are the best. Thank you

• L

  Lucien Todd
  5

  Great people, rates are a little high, but, they work with you to get you the best way, for you to pay. No Hassles. I've been with them for 3 1/2 years.

• T

  Terri D
  1

  Stay away..principal is so high..high interest.. extreme costs and high payments for a long time. Harassing calls a few times a day if late pay