OneMain Financial E Baseline Rd, Mesa

OneMain Financial Reviews

• S

  Stacey Chambers
  5

  Delaney was amazing! She was personable, I felt like I had known her for years. She made the process very easy by accommodating my busy schedule . She also took her time to explain my options and she made sure I understood them. And she allowed me the time to pick the best option! One of the best experiences I’ve had getting a loan!

  Response from the owner

  Hi Stacey, Thank you for taking the time to provide us with a review of your experience. We are pleased to hear that our team made your experience pleasant, and we look forward to seeing you again soon! – RP

• A

  Asia Charleston
  5

  Easy to apply.Was convenient and good way for me to consolidate my credit cards and just be able to pay 1 bill. Dalaney was super helpful and answered all my questions. I would recommend.

  Response from the owner

  Hi there- We're happy to hear that your loan process went smoothly and that Dalaney delivered excellent customer service. Thank you for choosing OneMain, and we'll look forward to assisting you in the future. – LF

• L

  Lynn High
  5

  Applied online and then completed in office. The plans presented gave me choices and I was not pressured into any one plan, or add-on items. I recommend OneMain to anyone for auto loans or personal loans.

  Response from the owner

  Hi Lynn, Thank you for sharing your OneMain experience with us. We take pride in serving our customers and appreciate you recommending us to your family and friends. We look forward to seeing you and them soon. Best wishes -JS

• M

  Mark Whitehurst
  5

  This is our second loan with One Main. We came back because they have provided us with the best customer service imaginable and make it easy, non-threatening, and affordable to get money when we have needed it. We are here grateful for how professionally they treat us.

  Response from the owner

  Hi Mark, We wanted to take a moment to thank you for telling us more about your experience. Our goal is to provide excellent customer service – thanks again for the fantastic feedback! Best wishes -JS

• c

  chris
  1

  Horrible place gave me the runaround can't approve me over really not good reasons at all

  Response from the owner

  Hello Chris and thanks for reaching out. We'd like to learn more about this situation. Please email: [email protected] with your phone number, zip code, Google username and a few more details about your experience. -AS

• G

  George Sumpter
  5

  The best place to work with a very understanding place , and very easy place to do business with.

  Response from the owner

  Hi George, We appreciate your positive feedback about your experience. We take pride in serving our customers, and we hope to see you again soon! – LF

• i

  issam dahdal
  1

  Stop for minute and listen to what the ask is, the provide the options and what the paths are. Provide the information for the customer to make the decision. Don't be defensive, argumentative and rude. LISTENING is a soft skill required to have when dealing with customers.

  Response from the owner

  Hello Issam and thanks for reaching out. We'd like to learn more about this situation. Please email: [email protected] with your phone number, zip code, and Google username if you would like a member of our customer care team to reach out to you. -AS

• L

  LNicole Vann
  1

  This location is a JOKE!!! My daughter isn’t going to write a review but I will. My daughter got the “Congratulations” approval email on Sunday evening but when she spoke to this RUDE rep all of a sudden she was unapproved. This rude rep entered incorrect information and would not change it; which is what lead to my daughter not being approved. My daughter has very good credit and obviously pay all of her bills! I will go on every social media outlet possible to leave a bad review for this location. And Felicia, the one who was supposed to call my daughter back is either playing phone games or she’s just as unprofessional as the rude rep! Take your business to another professional establishment...because this one is below sub-par and makes me wonder if they are racist.

• R

  Robyn Degregorio
  5

  My loan person Delany was excellent very helpful explained everything to me no hidden issues straightforward honest I recommend this company to everyone

  Response from the owner

  Hi Robyn, We are so glad to hear about your experience. Thank you for sharing! Best wishes -JS

• N

  Nick s
  1

  Predatory lenders .... no better then a title loan company or check casher .............. they will give anyone money but attach massive interest rates and act like they are doing you a favor .......... I hope they are being watched by the state especially in desperate times such as the corona virus ............. now all they do is call and offer refinancing if I add my truck as collateral F#*! this company