OneMain Financial Belair Rd, Baltimore

OneMain Financial Reviews

• R

  Romaroe Carrington
  1

  This place isn't very receptive of customers situations... I needed the loan to fix my car but the only thing I have in name is my car but the car has to be "drivable" to use as collateral... i would even be willing to sign something stating that I would have to have the car fixed and inspected within 30 days or something but these ppl don't care and it shows they Basically said "we can't do it sorry bye" not to mention the rep donte was very rude and unprofessional

  Response from the owner

  We know this isn't the result you were hoping for. Our loan specialists make decisions based on a variety of different factors. Please call 855-663-6246 and one of our representatives would be happy to send you a statement of specific reasons your request went unfulfilled. -AS

• A

  Alyce Beman
  5

  Donte is a true professional and provided excellent service. He accommodated my schedule and was prepared so the process went smoothly.

  Response from the owner

  Hi Alyce! Thank you for sharing your OneMain experience. We're happy to hear that Dante provided excellent customer service. We look forward to seeing you again soon. -Marissa

• L

  L.R. Chandler
  5

  I applied for a title loan and was approved for the amount that I requested-payments are excellent and the money helped me with all of the bills that i had. Donte gets a 5 star rating knew his stuff and very professional.

  Response from the owner

  Hi L.R., Thank you for taking the time to provide us with a review of your experience. We are pleased to hear that our team made your experience pleasant, and we look forward to seeing you again soon! Best wishes, – LF

• E

  Elaine
  5

  I can honestly say every time I needed help, they were there for me. I had no doubt that they would try to get me the money I needed to help with my house, automobile, Etc. They toke the worry off of me. Every time I visited he branch, they were more than eager to help. They definitely will make you feel welcome, along with seeing how they can assist your financial needs. I thank One Main Financial for being there, they truly had my back!

  Response from the owner

  Hi Elaine,Thank you for taking the time out of your busy day to write this review. It is great to hear your feedback! Best wishes -JS

• J

  Joan Thurman
  4

  My experience was good. I was able to get the loan I needed the same day I applied. However due to new computer system for managing loans it took some time to process correctly the auto payday loan and submission to my bank account. however overall it was a good experience and I was glad to be a part of working out the bugs in the new system one main has now available for customers.

• J

  Jane Crusse
  5

  My loan consultant, Michelle was pleasant, thorough and understanding of my needs. OMF has always had my back! Thank you!👍

  Response from the owner

  Hi Jane, Thank you for the great review! We're so happy to hear that Michelle went above and beyond to deliver outstanding customer service. We take pride in serving our customers and look forward to assisting you in the future. Thank you! – LF

• G

  Gloria Mason
  5

  Not just for the financial assistance but for the exceptional professional customer service I received. The experience left me overwhelmed and full of gratitude. What a blessing in a very time of need. Over the years, One Main has been a constant support and I thank God for their service. Thanks again One Main and my Outstanding Service Representative! GEM

• R

  Raymond Richardson
  1

  took me 2 days and several messages just to get in touch with the, apparently only person I could talk to about my application. She gets all my info and sets me an appointment. I explained my entire situation. Then I get told, by someone else after I waste 30 minutes driving there and taking off work early, that they can get me the loan to refinance the vehicle I purchased 13 days ago. However, my payments will be roughly $200 a month more. First, I explained several times I don't want to refinance, I want to consolidate my other bills. Second, why would I take a loan to refinance a loan I JUST TOOK that will cost me MORE? wasted my time, don't let them waste yours.

• I

  Isabella Tibbels
  1

  Never been here and I never will. They have started calling me incessantly looking for multiple different people. The first time (or 12) was fine, I told them they had the wrong number, but apparently that means nothing to these people. They won't stop calling me. I've left messages, talked to employees, but nothing. They keep on calling me demanding to talk to various people. I don't even do business with these people and I surely can't imagine the misery I would be living in if I did. They won't stop calling. oh and if you call them and want to talk to a person it's not going to happen.

• C

  Carolyn Jones -MDE-
  5

  I've been a customer for quite some time, I really appreciate the excellent customer service that I receive. Steven and Troy are always very courteous and friendly,and always help me when I need it most. I would recommend OneMain Financial to family and friends.