OneMain Financial 13th Ave, Fargo

OneMain Financial Reviews

• R

  Rebecca Gaffrey
  1

  Because of their mismanagement of accounts I had to freeze my credit report because they laughed about sending any and all my account information to a 3rd party. I have reported them to any and everything I can. Never received a single thing (loan paperwork statement or account number) only the city where my account information went. Now because of them I've had several inquiries on my credit report. Im sure they will laugh about this too. They would not even tell me where all my loan information went. I thought this was closed because I have never received anything for the duration of the loan. And they refused to provide me with anything. Now my credit is wrecked.

  Response from the owner

  Hi Rebecca. A member of our Executive Office of Customer Care will be reaching out to you soon. -AS

• H

  Hanna Schrader
  1

  If I could give negative stars- I would. I am sick to my stomach. I got into a mess three years ago that i now may not be able to get out of. The interest rates are disgustingly high. I am 24 years old with a $20,000 debt thanks to these guys. They needed my car for collateral and now my car that’s worth $500 is now $16,000 with One Main. Highly DO NOT recommend.

• d

  daniel lebron
  1

  If you ask for a manager, they'll find find a reason not to give you one, or they'll tell you they'll call you back and never do. Scam artists whose "one main" goal is boost your interest rates and charge you illegitimate late fees.

  Response from the owner

  Hello and thanks for reaching out. We'd like to learn more about this situation. Please email: [email protected] with your phone number, zip code, Google username and a few more details about your experience. - CK

• B

  Bob Ciak
  5

  I really enjoy the people at the One Main office on 13th Ave in Fargo. I really love Jamie as she seems so very concerned in my needs.

  Response from the owner

  Hi Bob, We're happy to hear that your loan process went smoothly and that Jamie delivered excellent customer service. Thank you for choosing OneMain, and we'll look forward to assisting you in the future. – RP

• V

  Virginia Companioni
  1

  Modern day loan sharks! DO NOT GO THROUGH THESE GUYS!!! Scam. I hot a 34 % apr through them for a car I paid off in 3 weeks I paid over 700. Got a loan through my bank for 3.4% actually, I think it's lower than 3.4. Screw these guys!

  Response from the owner

  Hi Virginia, thanks for reaching out to us. Various factors come into play with our interest rates, from your income and credit score to your payment history. Feel free to reach out to your local loan specialist to discuss your interest rate. You can find your branch's contact information here: http://spr.ly/Branches. Thanks, have a great day. -AS

• M

  Miss Sadie Walters
  5

  They were professional, courteous, and thorough!! They definitely made things convenient and quick!! I enjoyed working with them and would definitely recommend!

  Response from the owner

  Hi Miss Sadie, We wanted to take a moment to thank you for telling us more about your experience. Our goal is to provide excellent customer service – thanks again for the fantastic feedback! Best wishes- JS

• j

  jacy todd
  1

  For a financial institution the website is specifically designed to force you to contact the branch. Where they can upsell you or talk you out of any option to save yourself money. Simply trying to adjust auto pay to take a few more each month to counter the daily interest ... Nope call the branch.

• R

  Ron Hanson
  2

  was going to payoff the rest of 8 days after it was due.. People at the place said I could come by and pick up the credit than as over-payment. But when I came to get it, now I have to wait another week. I would make sure that you get things in writing... Not to be trusted.. This was a bank check send directly from my bank..

• H

  Hammy Goose
  5

  I love going to One Main for my loans. Morgan, Lacey, and John always have the answers I need. They work with you and dont try to screw you like some other companies.

• B

  Beverly Adams
  3

  Johnathan was on top of everything and got back to us between 1 - 3 days. Talked to us on Friday and got back to us this morning. To let us know what was going on. THANK YOU JOHNATHAN. 😇🤗😇🤗