Old National Bank Reviews
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Melissa Rzeszut1Worst customer service I’ve delt with. Ive always had issues with old national and ive been told by many people to stop banking with them. Ive been a member for years. I called today about my account and I was hung up on after waiting 10 to 15 minutes after calling 3 other old national banks to be hung up on because I wanted to permanently close my account. Since it was 5 min after 5pm and we were still talking the lady I was talking to acted as if she couldn’t really do much and also aged to continue talking over me when I was trying to tell her I wanted to close my account out. When i kept trying to talk she would keep talking over me then telling me to stop talking to listen or she was going to hang up and she did. I waited all that time and I work specific hours I cannot just call at certain times of the day. Her name was tonya. If I am correct. I will be reporting her and I will be making a complaint in regards to her. That was horrible customer service and when a client exp that has been one for a long time is trying to tell you what they want to do with their bank account in order to get their tax refund, they should listen. I wanted to close my account all the way. I will be closing my account as well and banking somewhere else. If I were you I would not bank at old national. Ive always had some sort of issues with them. Please go to another bank.
Response from the ownerHi Melissa, we take this feedback seriously. If you would like to discuss your experience, please call us at 1-800-731-2265.
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SofaKing Awesome5i love this bank but i wish it was closer. it’s a 20 - 25 min drive to get there from where i am. if you’re not in Kzoo or Elkhart i wouldn’t bother for convince. if you’re in Kzoo or elkhart where they are around you. yes i’d bank here
Response from the ownerThank you for taking time to share a review. It may also be helpful to know that we have digital tools available that could help to manage your accounts, pay bills, deposit money and more without a trip to the bank. To find out more about online banking, visit www.onb247.com or contact us at 1-800-731-2265.
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FAQs
1. What Can I Do to Get in Touch With Old National Bank?
You can reach out to them on the phone number +1 269-323-7448. You may also visit their website and submit your information.3. How Can I Take Out A Loan at Old National Bank?
Simply submit your information on their website. If you feel like learning about more financial options, take a look at high-approval-rate installment loans provided through a popular loan platform.5. What Should I Do if I Cannot Pay Back My Loan?
Contact the lender and come to an agreement in advance. You should know, however, if it"s a car title loan, the vehicle will be kept by the lender when you default.
2. What Is the Location of Old National Bank? How to Go to Its Store?
The address of Old National Bank is 4431 W Centre Ave, Portage, MI 49024, United States. Use an online map to guide yourself there.4. Is Old National Bank an Agency or a Lender?
Old National Bank is a Bank that provides loans of all kinds. Click here to learn about various types of loans including personal loans.6. Can I Get a Loan From Old National Bank With A Poor Credit Rating?
Yes, you can. But peruse the conditions and terms as there can be unfavorable terms when it comes to bad credit loans.