Northside Mortgage Group, LLC N Renfro St, Mt Airy

Northside Mortgage Group, LLC Reviews

• N

  Nathan Tucker
  5

  This was our first time purchasing a home and we were referred to Carmen at Northside Mortgage. Carmen was one of the friendliest and most professional people we have had the pleasure of doing business with. In fact, not only her, but Sandra and Tracie were phenomenal. If you have never bought a home, you do not understand how stressful the home buying process is. Yet, the staff at Northside was with us every step of the way. They helped us buy our forever home even though we thought that would never happen. If you are looking for a loan to buy a home in Southwest Virginia or Northwestern North Carolina, look no further. I would hate to go through this process again, but if I had to, I would choose Northside again. Thank you ladies so much! May God bless you and keep you as you were a tremendous blessing to us!

  Response from the owner

  Thanks for your kind words. We hope you are enjoying your new home.

• T

  Tim Goins
  1

  Very unprofessional. Almost like this was their very first time trying to find someone a loan. NORTHSIDE not the lender told my wife closing would be Friday the 27th. Rented 26ft uhaul Monday loaded everything out of the house here in Florida have pictures. NORTHSIDE not the lender told my wife oh one more document to sign before midnight Tuesday so we can still close Friday. NORTHSIDE checked with lawyer everything still good for Friday closing. Wednesday before lunch NORTHSIDE oh got to have one more appraisal can put a rush on it but don't know when it will be.You can't tell me as many years and loans NORTHSIDE has found people they don't know everything you need already. DEAL IS OFF.We have no other place to go to in Virginia. I was supposed to start a new job in Roanoke next Tuesday. Had to call and turn it down. With all the inspections fees the first appraisal and now the uhaul truck. We are out over $2500.00 and still in Florida. Thanks for nothing NORTHSIDE.

• A

  Anna Southern
  5

  When our first disaster of a morgage group fell through we went with Northside, BEST DECESION EVER....Stayed on top of paperwork and notified us whenever something came up or needed revising. Very professional and understood how a morgage company should work. 10/10.

  Response from the owner

  Anna thank you for your kind words. It was a pleasure helping you with your loan.

• j

  josh cox
  5

  We just finished using Northside Mortgage for the third time. Awesome company to work with. Their response time to any question or business need is amazing. I hope I do not need another mortgage, but if I do I will be calling them again.

• d

  david mappa
  5

  Great people to work with. This is our second time using NorthSide. They amazed us even more this time. They are prompt and on top of things. If you do what they tell you to do Nd when they tell you then the mortgage process is easy. Stan and Carmen Smith are great.

• S

  Shelli Owens
  5

  I was stuck in a precarious situation with an atypical home. While my credit was fine, the home was struggling to be appraised by the bank. I had never considered a mortgage group before. Carmen Smith and her team were remarkable in aiding and guiding me through my options. I could not have been more pleased with their service.

  Response from the owner

  Thank you so much for allowing us to help you through the loan process!

• B

  Brooke Walker
  5

  I just finished the process of refinancing my home with this company. I was very impressed by their responsiveness. Everyone was so nice and helpful. This was a very good experience. It was a lot easier than I had anticipated. Thank you guys for taking such good care of me. I would recommend their services to anyone in need.

  Response from the owner

  Thank you for your feedback. It was a pleasure working with you.

• B

  Best life
  5

  Our company works with Northside Mortgage quite often. The people there are very professional. I highly recommend them to anyone!

  Response from the owner

  Thank you we appreciate your business.

• J

  John Purroy Jackson
  5

  Carmen and the crew at Northside have been some of the nicest people I have ever worked with. Always put their customers first and work tirelessly to make sure everything is on time, correct, and presented with a smile. Highly recommended.

• C

  Christopher Cook
  5

  Northside Mortgage Group has been a great business partner. I have been very impressed with how well they treat their customers!