Carter Bank & Trust Reviews
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Dantea Bell5Love this bank. The manager Nikki goes above and beyond for me as a customer. Love being able to go in the bank and the manager takes the time to greet you by name and make sure you are taken care of. Does not shy away from answering the phone and personally handling problems. She makes banking enjoyable.
Response from the ownerDantea, thank you for your kind review; we are happy to pass along your comments to the team here at Carter Bank & Trust! We hope to be of service to you again in the future. Best wishes, Carter Bank & Trust
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Laurel Jessup5Absolutely, hands down love the family care free environment. It's so quiet but someone is so quick to help you and so friendly on arrival! Love how quick it was to setup my account with little effort and the conversation with Mrs. Nikki made the time feel like comfortable and like talking to a friend you've known for years. A small chain bank with A lot of love and tender care. Hope it stays that way seeing that I'm new and all to this bank!
Response from the ownerHi Laurel, thank you so much for your positive comments about Nikki and Carter Bank & Trust! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Crystal Inman5My husband just opened an account with them the other day. We were so satisfied with the experience we had! All the employees were so polite and helpful especially Nikki Kemp! We just loved her personality and her willingness to want to make the experience for us a pleasant one! Thank you! We recommend this bank hands down!
Response from the ownerCrystal, thank you for letting our team know how we did! We are happy to have provided you with such a positive experience. Take care, we look forward to helping again in the future.
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Angela Eldridge4The staff is very professional,friendly, courteous,helpful, and efficient. They offer free checking, savings bonds loans, and notary services. They offer online banking. Wheelchair accessible entrance. Plenty of parking. Stop by and talk to them about opening account.
Response from the ownerAngela, we are so happy to read such a great review about Carter Bank & Trust! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Michael Dixon1First of all, there's no easy way to call and check my balance, there is also no Atm at the said location, I feel as if they're stuck in the stone ages. Second of all, I never got set up so say if I got hacked I would have no way to call and cancel my card, I feel like I'm totally stuck with this company, I strongly recommend another banking company such as BB&T
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Michael Martin3I went thru the Drive Thru line today. They had one teller working who was providing the best service she could. I waited about 23 minutes with only 2 cars in front. Drive thru times need to improve.
Response from the ownerThank you for taking the time to let us know how we did. We apologize for your extended wait time. We are always looking for ways to improve and your feedback will assist us in providing better service. Hope you have a great day!
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eva Winemiller5We set up a one of our business accounts with Carter Bank! It was super easy, quick and hassle free! Can’t beat the customer service. Thanks!
Response from the ownerEva, we are so happy to read such a great review about Carter Bank & Trust! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Michael Bennett5They are stuck in the stone ages. They have no atms, no online banking and recently got debit cards. Stefany is an awesome manager.
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Sherry Kearns5The manager at the Mt Airy branch is very helpful and aways smiles when we come in .have brought my accts over and future accts in the new year Thank You Nikki and staff
Response from the ownerSherry, we appreciate your positive review about your recent experience with us! We're looking forward to your next visit with us!
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Tam D (Rain)5Great customer service. Good friendly staff. Only bad thing no online banking
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FAQs
1. How Can I Contact Carter Bank & Trust?
You can call them at this phone number +1 336-789-9300. You can also visit their website and fill out the application form online.3. How Can I Get a Loan at Carter Bank & Trust?
To get starterd, you can visit their website and fill out the application form online. If you are searching for same day payday loans, you can turn to our platform for more details.5. What to Do if I Fail to Pay Off My Loan?
Simply have a talk with your lender if you have difficulty making the payments. Different lenders have different standards to deferred payment. Please go over all details before signing any loan agreement.
2. What Is the Site Of Carter Bank & Trust? How Can I Access This Store?
Carter Bank & Trust is situated at 507 Willow St, Mt Airy, NC 27030, United States. Please carefully check the map and identify the fastest route to access it.4. Is Carter Bank & Trust an Agency or a Lender?
Carter Bank & Trust is a Bank. To make your lending process hassle-free, we get you connected with a large network of trusted lenders over the internet. You can visit our platform to secure a small personal loan with no hard credit check.6. Does Carter Bank & Trust Offer Loans for People With Bad Credit?
Yes, but if you want to boost your possibility of getting approved, you can turn to our broker service! Just turn to our online service to secure a long-term installment loan even with your low credit scores.