Neumann And Associates LLC American Family Insurance 2nd St, White Bear Lake

Neumann And Associates LLC American Family Insurance Reviews

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  Marna Isom
  5

  Chose this insurance agency based on reading previous google reviews. Have not been disappointed in my selection. Bill Neumann and his staff have been very responsive with any questions asked or issues requiring attention. Extremely satisfied with their customer service.

  Response from the owner

  Thanks so much for the kind words Marna, you truly made my day! I'll share this with the team!

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  Dan Junker
  5

  I changed to AmFam because I could save a lot of money. What I didn't expect was the responsiveness to any question or any claim. I can't recommend these guys enough! A+ These guys treat me like a king.

  Response from the owner

  Thank you for your awesome review Dan! The old saying “The Customer is King” is truly how we feel. Of course it makes it easy since the vast majority of our clients are like you, and truly great people to work with! Thanks so much for the trust and respect you give to us!

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  Jessie Steiner
  5

  I do not have anything negative to say about American Family Insurance!! In December I had totaled my car and that was very tough for me, however, they handled it so smoothly!! For all the people that have to go in and deal with your claim and how well they all work together to get this done in a timely matter, was so reassuring and calming for me, especially when I was completely out of a car. I got my loan payed off and the rest deposited so quickly! I was only out of a car for two weeks. I would and I do recommend American Family Insurance to everyone I meet!! Also, their prices, what they have to offer are so incredible and right in my budget!!! I will give a shout to ALEXANDER WESTERLUND!!! Thank you American Family for ALL you do!!!!

  Response from the owner

  Jessie, thanks so much for the great review. Nobody ever wants to have a claim, but we all try to make it as easy and low stress as possible during such an event. I’ll also agree about Alex, he always tries to put our clients needs first and he is a very important part of the agency! Please let us know if there’s anything else we can do for you or if you know anyone else that could use our help please send them our way.

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  Tracy Reeves
  5

  Alex always has a smile for me and is very helpful. I go in to pay my bill every 6 months and he knows me. He and Bill are very nice.

  Response from the owner

  Thanks so much for your great review Tracy! We genuinely LIKE our clients and are always happy to see them when they come in.

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  Nevergoback
  5

  Courteous, understandable, and professional. These are the qualities that make us all feel safe and protected.. (A great staff) 💯⭐⭐⭐⭐⭐

  Response from the owner

  Wow! Thanks so much for the great review! We know that our job as insurance advisors is not only to let our clients know that they need insurance, but the type of coverage and why, so they can make an informed decision. Your feedback lets us know that we’re doing the job that we’re so passionate about.

• S

  Sam Gleekel
  5

  Alex has helped me insure 2 vehicles very reasonably and is always trying to find me the best deal. Great service, Great price I would recommend them to anyone.

  Response from the owner

  Thanks for the great review Sam! Remember, since your policy comes with an AGENT, that’s one of the we do. We’re here for any questions you have.

• L

  Liza Crowson
  5

  Great Agent with lots of knowledge! He's always there when I call and answers all my questions right away.

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  Patricia Huth
  5

  Bill Neumann is awesome 👌to work with!

  Response from the owner

  Thank you so much for your review Patricia! We truly appreciate your business and the opportunity to take care of your insurance needs and questions. Please let us know if there’s anything we can do for you, or if a friend or neighbor has any questions. We see it as our responsibility to help navigate the sometimes confusing world of insurance whether someone is our client or not.