My Financing USA E Washington St, Louisville

My Financing USA Reviews

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  jason pollard
  5

  Mrs Whitney was extremely helpful and friendly though the whole process of us getting our first RV! Made the whole process go smooth and easy!

  Response from the owner

  Jason, it was great assisting you with financing your very first RV! We hope you have many fun adventures motoring across the United States in your new Dutchmen Voltage! We'll pass along the praise to Whitney. Thank you for choosing My Financing USA!

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  Sheila McFarland
  5

  Cindee and her team were nothing but helpful through the whole buying process. Thank-you to all involved on helping us get our boat!

  Response from the owner

  Sheila, thank you for sharing your experience working with Cindee on your boat loan! We work very hard to provide the most helpful and streamlined loan process possible without sacrificing the security of the transaction. Congratulations on your new NauticStar, and thanks again for choosing My Financing USA!

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  April Albrecht
  5

  This was my first time financing an RV, so I obviously has a lot of questions! Cory was extremely helpful and always responded quickly to my emails or phone calls. I was a little nervous about getting all of the needed forms and paperwork for closing, but Cory walked me through it and made sure we had everything we needed. Wonderful experience all around!

  Response from the owner

  April, thank you very much for letting us know that Cory did a great job on your RV loan! We're very honored that you chose to begin your RV adventures with us, and we hope that you enjoy travelling in your new Heartland Pioneer. We understand that communication is key to a smooth process, and we're happy to answer all of your questions. Thank you again for choosing My Financing USA!

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  Latricia Romero
  5

  Very way to apply, got approved with a good size down payment and not the best credit.

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  Krystal Strunk
  5

  Worked with Kevin and had an amazing experience. He is a great asset to your company!

  Response from the owner

  Thank you for sharing your experience with us, Krystal! Kevin has been with us only a short time, but we're thrilled that you were able to experience the joy that we have working with him every day. We hope you'll be back again for your next upgrade. Until then, we hope you enjoy many exciting adventures in your new Arctic Wolf! Thanks again for choosing My Financing USA! Happy camping!

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  Barbara Bucher
  4

  Ryan was really great to work with and got me the loan I needed for my RV! Thank you for your help!

  Response from the owner

  Hi Barbara, thank you very much for rating the service you received from Ryan on your RV loan. Congratulations on your new Palomino Columbus, and thank you again for choosing My Financing USA!

• R

  Randy Timmons
  5

  Working with Brent Llewellyn was a pleasure. Purchasing an RV can be a nail biting experience. He took the pain out of the process. It took a week from start to finish. I could call him with a question, he never acted bothered and he always had an answer. I will definitely refer him and RVfinancingusa to my friends and family. Try him, you won't be sorry.

• D

  David Pitt
  5

  Maria was very helpful and fast at getting us our funding and making sure that everything was taken care of.

  Response from the owner

  Thank you for sharing your review David! Thanks for letting us know that your Loan Officer, Maria, did a great job on your RV loan. Thank you for trusting My Financing USA, and we hope you enjoy your new Keystone Hideout!!

• E

  Eric Johnson
  5

  Very prompt Very polite Very professional Also they provided me with protection from fraudulent purchases… Very friendly and escort me painlessly through the entire loan financing process…

  Response from the owner

  Hi Eric, thank you very much for sharing your boat financing experience! We believe that communication is key to a smooth, stress-free, and efficient loan process. We're very happy to hear that we lived up to your expectations, and it was an honor to assist with the purchase of your new Cedar Creek Daydreamer. We hope you enjoy many new adventures in your new RV, and thank you for trusting My Financing USA!

• J

  Jessica Keller
  1

  We applied for a loan for a travel trailer recently. The initial process went well and I liked the website’s ease of use to upload all the required documentation. The communication from the loan officer was good and then we just got an email one morning saying they received our last document and would speak to us soon to let us know what was going on. I waited that day and then part of the next before we received an email that simply said the loan was denied. The loan being denied is one thing but we never received a call from anyone explaining why. I thought that was rather unprofessional to just have the system send an auto generated email instead of taking the time to close out the process over the phone. I would not recommend.

  Response from the owner

  Hi Jessica, thank you for sharing your experience and bringing this to our attention. We strive to communicate thoroughly with all of our customers at every step of the application process. When an application is declined, our system automatically sends the notification and reason(s) in order to ensure the Federal disclosure requirements are met. However, we said that we would call and we are very sorry that we failed to do so. Our loan managers are reviewing the file to find out what caused the break in our customer care process so we can improve and learn. We hope that you were still able to purchase an RV and appreciate your input. Thank you for the opportunity to review your application.