Muldoon Associates, Inc. N Academy Blvd, Colorado Springs

Muldoon Associates, Inc. Reviews

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  Sarah Fitzgerald
  5

  Long time renter here! Just want to give a special THANK YOU to Daniel and Kerrie- you guys have always been there to answer my questions. My last manager would take weeks to respond to me but I’ve never had that issue. Looking forward to many more years with you guys. 👌🏻

  Response from the owner

  Thank you Sarah! We appreciate you taking the time to post about your experience. We work hard and it's nice to know our customers notice. Have a great week! Daniel Muldoon

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  Justin Blatner
  5

  Muldoon associates is a top notch company! We rented from their property managment side and purchased from the Realty side. Both sides are really excellent to do business with. Matt Tarpy is our realtor and he's excellent and likely the only realtor we'll use going forward! Thanks for all the hard work and taking care of us like family.

  Response from the owner

  Hi Justin, We appreciate working with you and hope for great things for you and your family! Have an Merry Christmas and a Happy New Year! Daniel Muldoon

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  Josie Tibbitts
  5

  We were very lucky to find our rental through Muldoon. They we very helpful with the paper work requsted and submitted online through our cell phone. We have been in our house for 6 months. Any problems we have had were taken care off quickly and efficiently . Their staff is courteous, friendly and always the to help you and answer any questions you might have. I would highly recommend Muldoon. We have also decided to inlist their help in locating a house to buy this spring. Tommy and Josie Tibbitts

  Response from the owner

  Hello Tommy and Josie, Thanks so much for your feedback! We do strive to be efficient, helpful and professional for our residents needs. I hope you had a Happy New Year and we look forward to continue working with you! Daniel Muldoon

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  Wendy Kendall
  5

  We have rented from this management company for 2 years. Any requests that we have made have been handled within 24 hours. They are extremely responsive. All of the documents are digitized which allows for easy signing, and you don't have to schedule an appointment to go to their office. Daniel and Jim are very responsive to e-mails, and have always been very professional in their communications. I would rent again from this company in a heartbeat! One thing to remember is that they do require a 60 day notice, as opposed to the standard 30 day notice that most other companies require.

  Response from the owner

  Hi Wendy, Thanks so much for taking the time to post a review. We truly value your feedback and look forward to continue working with you. Have a great Friday! Daniel Muldoon

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  Michelle Buffie
  5

  Renting from Muldoon Associates Inc. has been a great and hassle-free experience. Any time we need anything fixed or have questions, the staff are friendly and help as soon as possible. Highly recommend to other renters!

  Response from the owner

  Hi Michelle! Thanks so much for taking the time to post a review. We truly appreciate your feedback. Please keep in touch if you ever need anything! Daniel Muldoon

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  Dougg Custer
  5

  Muldoon Associates have done an outstanding job of managing our two rental properties. They respond quickly to my questions and stay on top of things. I highly recommend them.

  Response from the owner

  Hello Dougg! Thank you so much for taking the time to post about your experiences. We truly enjoy working with you and LeAnn! I hope you have an amazing Monday!! Daniel Muldoon

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  Mitchel Rudebusch
  5

  Muldoon Associates is a strong property manager that provides efficient services. As a property owner, they make it easy to facilitate repairs, maintenance, and capital improvement projects. Additionally, their monthly reporting provides a simple snapshot to monitor investment performance. Go Muldoon!

  Response from the owner

  Hi Mitchel, Thank you so much for taking the time to let us know how we are doing. Its great to get feedback! Please touch base at anytime if you need anything on our end. Have a great week! Daniel Muldoon

• s

  sienna nides
  1

  This company doesnt even deserve a star at all honestly. I do not recommend working with Muldoon. If you try to speak to the property manager the receptionist just tells you that you cant make appointments, or meet face to face or even speak to each other over the phone. Everything is done through the receptionst. The receptionst was very nice, but didnt know the answers I needed. From the get-go, Muldoon was lazy, and careless. The house we were about to move into had cords everywhere, the fence was falling over, the yard wasnt kept up on at all, and more. They refused to do anything about the house and said if we wanted it, it was as is. My roomates and I were all in such a rush to get out of our current situations that we agreed. After moving in the bathtub faucet broke, the washer broke, the A/C broke, master bath fan didnt work, we had mice in the house, and water damage due to bad irrigation in the backyard. We always had at least one maintenece request a month. After a few months I had had it with my roomate. She was constantly breaking the rules of the lease and I didnt want to get evicted if anyone were to find out. If I didnt say anything, they would kick us all out, even though I wasnt participating. So I thought it would be wise to contact Muldoon and let them know about the situation. I notified muldoon of everything, but I specifically asked to make it seem like a neighbor called for fear of retaliation. The roomate had made it very clear what she does to people who wrong her, and I wanted to make sure she never found out I wronged her. That plan soon changed. Jesse Scott, the property manager having refused seeing us face to face to talk about the issue professionally, chose to instead, take what the receptionist said, text the roomate to tell her that the cops have been notified and that the boyfriend has 30 days to get out or we are all getting evicted. He also, divulged every little detail of the phone call I had made the day before, including that fact that I was the one who called. So immediately she began threatening me, my boyfriend, my dog, and my belongings. Not only that, but now I'm getting evicted at the end of these 30 days too if they dont leave....WHAT?! What was the point of my phone call? After tons and tons of phone calls to the receptionist, Jesse texts me and says I can stay, but she has to leave. Now that i'm getting threatened by her and her boyfriend, all thanks to Jesse and his unprofessionalism, I dont feel safe coming home, I dont feel safe living at the same address because they have keys, garage door openers to the house and they know where I live! So I asked if we could finish out our lease at another property that was ran through Muldoon for just my boyfriend and I, one where they dont know where we live and we can still finish our contract with Muldoon. Jesse, said "I'm not a counselor. You guys got into this problem and we will not allow you to break the lease. We will not allow you into another of our properties. We did not create this problem. I Will not be meeting with you guys in person so please stop asking." Except, the thing is, he did create the problem when he decided to tell her everything I said to the receptionist and let her know that I was the one who called. I am SO unhappy with the way that Jesse handled the situation. He had a repulsive attitude with me the whole time. He was incompetant and seemed as though he was an amateur and didnt know what he was doing. Now I have to move out and find a new house ASAP, just because I did the right thing and reported my roomate. They have no value or care, other than money.

  Response from the owner

  Hi Sienna, I'm sorry about your situation. There are several documents and provisions in the lease that explain how roommates are addressed within our properties. We are not able to correct civil matters in roommate situations and any threats should be reported immediately to the police. Each of you signed the lease and agreed to all the terms. Each of you wanted to live with each other, we did not place you with roommates you didn't know. We are heavily regulated and have little authority over anything except the lease provisions which we are hired to enforce. When there are disagreements among roommates they must be handled by the roommates. It's not an easy position for us to be in either but we have to look out for the best interest of the owner and of the property since we are hired by the owner and our fiduciary responsibilities are owed to them, not to the occupants. It's also very hard for us to address these concerns in person or over the phone because of the possibility of information not being in writing. I can understand your frustration, we get frustrated too. It's never easy to handle these types of situations and I'm sorry you feel we did a poor job. Daniel Muldoon

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  Jay Hartmann
  5

  Muldoon and Associates is a great company. They strive to be fair to all the renters and property owners. They worked with us when it was needed, but still made sure the owners were given their fair share. Thanks Daniel and company.

  Response from the owner

  Hey Jay, I really appreciate your kind words. I hope you're settled into your new place! Have a great rest of your week! Daniel Muldoon

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  Heather Gray
  5

  As a first time home buyer I had a lot of concerns. Matt Tarpy with Muldoon Associates is my realtor. He was patient, answered all my questions quickly and explained the whole process clearly. Thanks to his guidance, the closing went smoothly and I never had a moment's worry. Job well done!

  Response from the owner

  Hi Heather, Thank you for posting about your experiences with Muldoon Associates, Inc. I am happy to hear Matt was able to take care of you. Please keep in touch if you need assistance in the future! Daniel Muldoon