Mt. McKinley Bank University Ave, Fairbanks

Mt. McKinley Bank Reviews

• E

  Eric M. Foster
  5

  I have only had wonderful helpful experiences with Mt. McKinley Bank employees, from the loan officers in both equity and mortgage departments to the tellers. As to some of the previous customer negative reports on this site, I can only surmise that it might have been unfortunately catching an employee having a really bad day,..and absolutely there is excusing poor attitudes and service, however, I think we’ve all been there,..I know I have, at least a few times in my life.

  Response from the owner

  Thank you for your kind words. We strive to provide the highest level of customer service and are very happy that this is what you have experienced.

• M

  Margie Schwartz
  4

  Good bank. However the University location is not IN Fred Meyers; it's on the NE corner in the same parking lot. The bank inside Fred Meyers is Alaska USA FCU. The mortgage lending team downtown is top notch.

• M

  Matthew Raymond
  5

  Have had consistently positive experiences in my banking with Mt. McKinley. The team is helpful and welcoming. I enjoy having a local financial institution and the relationships that develop.

• F

  FrankieJames7
  1

  i cannot recommend this bank anymore. absolutely no way to log in, and i am canceling my account

  Response from the owner

  Mr. James, we would like to assist you in accessing your account on-line. Please contact us today - [email protected] or by calling us at 907-452-1751 and ask for ebanking.

• L

  Lisa Rockwell
  5

  Love this location as we live on this side of town. Employees are always friendly and helpful! Love the discounts offered for seniors! Love the offer of higher interest rates with new money. Can't go wrong at this bank.

• J

  Justin Holmes
  5

  Wonderful bank. Great people. Helpful towards their local community. Great customer service.

• F

  Felicia Jones
  2

  Rude bank tellers. Not very informative. Definitely like the downtown location a lot better

  Response from the owner

  Sorry you had less than a positive experience at one of our locations. At Mt. McKinley Bank, we strive for excellent customer service and regret that you didn't experience this on your visit. We welcome you to contact us to discuss this and help us improve the delivery of the service you should expect.

• s

  slappy joe
  3

  What seems like a decent bank.

• L

  Lauren Piccolo
  1

  Terrible customer service Amber and Mia

  Response from the owner

  Due to Federal Regulation and Bank Policy Mt. McKinley was unable to fulfill your request. We are sorry for any inconvenience this may have caused you.