Motto Mortgage Home Group Chase Way, Elizabethtown

Motto Mortgage Home Group Reviews

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  Rachel Smith
  5

  Grafton made our home buying process so stress free! And we were able to close in record time. He stayed on top of things and kept us updated the whole way. We are very pleased with his work and we will definitely use him again for future home purchases!

  Response from the owner

  Hey Rachel! Thanks so much for the kind review! It was great working with you and your family. We hope you are enjoying life as a homeowner! We look forward to working with you again in the future!

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  Kaitlin Tucker
  5

  Where to even start! This company has made my loan process nothing short of amazing. Becky (Rebecca Smith) was the best agent a girl could have asked for. She was very prompt, professional, and made the process smooth as butter and not mention helped me lock in the best rates! I am now a home owner And owe it all to Becky and Motto Mortgage. Thank you for making this a super easy smooth process!

  Response from the owner

  Hi Kaitlin! Wow, we were speechless and appreciate the time you took to write such a detailed review! We’re very grateful for customers like you, thank you and congrats on your new home!

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  Kyle Busby
  5

  Ms. Tracy was excellent from the first conversation to the last. She along with our realtor were incredible. They made our home buying experience as seamless as possible. Motto Mortgage, specifically, Tracy was communicative, friendly, and honest. We closed on our house on time without any delays.

  Response from the owner

  Hey Kyle, We appreciate the time you took to give us 5-stars! You were a 5 star customer for sure! As always, our team is looking forward to your next visit. It was a pleasure to serve you. Welcome to KY!!

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  Sheila Bailey
  5

  Grafton was amazing. We were buying a house here while being in another state. That can be nerve wracking. But Everything went so fast and smooth. Always available when I had questions. What a great experience. I'm so happy I got to work with company. I would recommend them to anyone.💜🤗

  Response from the owner

  Sheila, Thanks so much for taking the time to share your positive experience! It is special when can make clients out of area feel the same service level as right here! We appreciate your business and welcome to KY

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  Cynthia Killian
  5

  My husband Mark and I couldn't have picked a better team with Tracy and her group. She eased our worries and walked us through step by step. She answered our questions quickly and promptly. They are friendly, professional and we highly recommend Motto mortgage!

  Response from the owner

  Hi Cynthia, Thanks for the great review! We love that you had such a great experience and appreciate you and Mark being our customers and helping to share the word about Motto. Congrats on your home!

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  Kasey Thorn
  5

  Becky Smith was an absolute rockstar and made my first time home buying experience painless! She went above and beyond throughout the entire process to make sure I got the best home loan rates and a very quick closing. Highly recommend!

  Response from the owner

  Thanks, Kasey! Congrats and hope you enjoy your new home!

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  Anta Bry
  5

  Process was pretty seamless from start to finish! I’m busy with military so they really helped get everything done with VA loan approval, appraisal, insurance and more! Would recommend to anyone looking to purchase a home but tight on time and or scheduling. Greatly appreciated them

  Response from the owner

  We at Motto Etown appreciate your confidence in us and the opportunity to assist you on your home loan. Our goal is to make the Home loan process effortless.

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  Adrian Massey
  5

  I had the opportunity of working with Tracy Holsclaw. She was exceptionally pleasant, professional, and a subject matter expert. I appreciate her responsiveness and work ethic. It made the home buying process very easy!

  Response from the owner

  Hey Adrian, We thank you for the time you took to give us 5-stars! We will continue striving to go above and beyond! We truly value your feedback, and know that hitting that level of service is appreciated. The military is a very important part of who we are here in our community and we are blessed to serve those who serve and protect our country.

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  George Swartz
  5

  We used Motto Mortgage on multi purchases and their team is great to work with, fast and detail on what's needed to make it happen fast as possible, thanks again and God Bless.

  Response from the owner

  Thanks so much for the kind words Mr. Swartz. It was a pleasure working with you all!

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  Robert Wilkins
  5

  We have referred our clients for both purchase and refinance loans, what we have heard from those same clients is repetitive; service, rates and motto mortgages programs are top notch. Thanks Motto Mortgage Team

  Response from the owner

  Thanks so very kindly for the review and appreciate how we both have the clients best interest at heart!