Morton Buildings, Inc. N Central Expy, Mckinney

Morton Buildings, Inc. Reviews

• T

  Ted Lane
  1

  WARNING!!!! Absolutely worst customer service of any company I’ve ever worked with. I’ve called Morton Barns in McKinney TX multiple times as I need to replace some damaged metal siding. Morton NEVER EVER answers their phone or returns phone messages. I have even called the corporate office and talked with customer service. They were apologetic and promised to help. And then nothing ever happens. My best advice, AVOID THIS COMPANY LIKE THE PLAGUE!!!

  Response from the owner

  Ted - Thank you for bringing this to our attention. In follow-up with your local sales consultant, it was great to hear you were able to connect this week. We appreciate your interest in Morton Buildings and look forward to working with you on your building needs.

• J

  Jennifer Danna
  5

  I'm pricing out barns and ultimately cannot afford a Morton barn. However, Ryan Alspaugh was AMAZING at helping me try to find a way to make it work. He knew it would unlikely fall in my budget but still spent the time to help me understand the process, look at various design options and point out pitfalls to watch for. Excellent customer service on his part. He was hard working, patient with my questions and a pleasure to work with.

• S

  Shelly Wickersham
  5

  Morton put up a horse barn/shop for us a few years back. We were so happy we had them build another barn. Great bunch of guys, top notch construction and service. Still very happy!!

• K

  Kimberly Moore
  1

  This company is a joke. I wanted to use them for a garage build, and got no response. Called the next week, nothing. Called a third time, got some excuse about training. I have a training tip for you, call customers back.

  Response from the owner

  Kimberly - We are so sorry for your inconvenience. Please reach out to [email protected] so we can learn more and take the proper steps to move forward.

• A

  Andrew Kluttz
  1

  Requested information 6 months ago for building, never even got a phone call or email. They aren't interested in your business. I gave up after a month.

  Response from the owner

  Andrew, we're so sorry to hear about your experience. Please reach out to [email protected] so we can learn more and take the proper steps to move forward.

• B

  Beverly Willard
  1

  Typical builder. Take your money, miss date after date after date. No calls, no e-mails, no concern, no customer service. I thought the higher price of their product would buy me a professional experience. Nope, they suck.

• M

  Maria Alexander
  1

  Poor customer service. No return phone calls. Very unprofessional when it comes to communication. Glad we selected another construction company.