Modern Nissan of Winston Salem University Pkwy, Winston Salem

Modern Nissan of Winston Salem Reviews

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  Alex Hodge
  5

  I had a very serious and devastating situation with my car breaking down, right after extended warranty expiration. I was helped immensely with patience and professionalism, and assisted in getting a goodwill assisted repair from the Nissan Corporation. I was kept very informed of the status of my repair, and the repair itself was completed very, very swiftly. Thank you to Sean Delgado for excellent communication and care!

  Response from the owner

  Alex, it was our pleasure to assist you! We are sorry you had to go through that to begin with, but we were more than happy to help and keep you informed throughout the process of the repair. Thank you for coming to us. We'll be here should you need anything else! Thank you! Best, The Modern Nissan of Winston-Salem Team

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  John Moor
  5

  I’ve recently purchased a Nissan NV 2500 from Niles Illinois. This should say a lot about the car (that was priced right) and a dealership who I fully trusted without seeing the vehicle in person. I spent a long time choosing a car to my liking. After I set my heart on a specific model, and after an extensive search a stumbled upon Modern Nissan at autotrader.com. I found a 2017 previously leased, used vehicle with very low mileage that was maintained well and had a clean Carfax● report. The pictures that were uploaded to Modern Nissan’s website were detailed and clearly showed what I was getting. (Candice also sent additional pictures and video) After talking to Chanel and Candice I was confident to purchase the car. By the time I arrived to the dealership everything was ready to sign off on a paperwork and take care of financial part of the purchase. The van was clean and detailed. Steven C/financial manager have explained everything and was very professional. The person I’m the most thankful is Candice Rakes who helped me the most and not only was she very professional and friendly but made the purchase less stressful and smooth. Thank you Candice! Modern Nissan is amazing! Great attitude,very good customer service! Had a very excellent experience from talking on the phone to meeting in person to driving home with the vehicle. Thank you for the whole team from Modern Nissan!

  Response from the owner

  John, we can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, The Modern Nissan of Winston-Salem Team

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  Mike Smith
  5

  My wife and I were very satisfied with our experience buying a new car. Our salesman Warren Gregor very polite and very professional. We would highly recommend him.

  Response from the owner

  Mike, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best, The Modern Nissan of Winston Salem Team

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  Elsie Moss-Vasquez
  5

  Ralph was very helpful when I got there, this was my first visit. He explained to me the different services that the dealership had to offer. He also had my car ready in a timely manner. Very professional!

  Response from the owner

  Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. The Modern Nissan of Winston Salem Team

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  Kaliyah Mcdowell
  5

  My experience at the Nissan Dealership was phenomenal. My salesman Anthony was very patient and very helpful with purchasing my first car. The whole team was very helpful with my first time buyers experience thanks a lot guys!

  Response from the owner

  Thank you for leaving us this review, Kaliyah. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. The Modern Nissan of Winston Salem Team

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  James K. Stalnaker
  5

  Modern Nissan was really great when it came to buying a new car. Derek Bordner was the sales person who helped us through this process. He is very knowledgeable about their product and really made my wife and I feel very comfortable as we shopped. I must also mention Reggie, the finance guru, who also made things go so smoothly. Our experience was one of the best at an auto sales company that I ever had in 55 years of car buying. Thank you.

  Response from the owner

  Thank you for the great feedback, James! We're glad to know you enjoyed working with Kevin and Reggie, and we'll be sure to share your comments with them. We hope you're enjoying your new vehicle, and we look forward to doing business with you again in the future!

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  Melissa Lane
  5

  I had the best experience with Modern Nissan. Especially my salesperson, Candice. She was great. Any questions I had, she answered. I told her the vehicle I was interested in and that's what she showed me. Candice went over everything the car had to offer and made sure I knew how to use everything it was equipped with. I couldn't have asked for it to go any better. You have an exceptional salesperson in Candice on your team.

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  K J
  1

  Purchased a 2019 Nissan Rogue this week, got a call from the bank today advising that Modern was giving them the run around and would not provide them with a invoice or bill of sales. I called the business and spoke to the Sales Manger who assured me that he would fax that information immediately. Guess what an hour later the bank called me and asked if I had made contact with Modern to obtain that information. When I called back I got some receptionist who placed me on hold forever, stated I would have to speak to the Finance Manager, probably the same one who gave the bank the run around all day. Please make sure you have all the documents you need prior to leaving this dealership or they will screw you over.

  Response from the owner

  We appreciate hearing about your recent visit. Our priority here at Modern Nissan of Winston-Salem is to ensure that every customer leaves our dealership with a great experience. We would love to speak with you further on the matter. Please contact us at your earliest convenience. Sincerely, The Modern Nissan of Winston Salem Team

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  Kelly Wasson
  5

  I am head over heels IN LOVE with my new, fully loaded 2017 Nissan Rogue! All thanks goes to my sales man, James Thomas, the business manager Reggie, and the rest of the Modern Nissan team! Thank you all for working so diligently to get me everything I’ve ever wanted in a vehicle! I will definitely be back.

  Response from the owner

  Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, The Modern Nissan of Winston Salem team

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  Alan Reyes
  5

  I bought a certified pre owned car last year and I haven’t had any issue with the car. They approved my application and credit in less than 30 minutes!!. María Paula has been very kind and helpful since I met her, during and after the purchase. I rate this place and their costumer service with 5 solid stars :)

  Response from the owner

  Thank you for leaving us this great review, Alan! We are very happy to hear that Maria was so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care, The Modern Nissan of Winston Salem Team