First Horizon Bank E Hanes Mill Rd, Winston Salem

First Horizon Bank Reviews

• J

  Jamie Tuttle
  5

  Best customer service from a bank ever!!!! When I walk in I feel like family! Customer service was above and beyond what I would expect from a bank!! Thank you so much!!!

• p

  papi chulo
  1

  DO NOT BANK AT THIS LOCATION!!! they have 2 lazy pathetic tellers (if you can call them tellers) that are so miserable either with their lives or job or both, that they will take it out on the customer. Not friendly, not professional and the branch Mgr should fire these 2 worthless ladies asap!!! Go to gbo location.

• M

  Marshall Clark
  1

  You have been warned- Stay away and go to first citizens bank instead. This is a Terrible bank since they sold out to first Tennessee. The people at the branch are good, corporate is the problem. We had business and personal accounts there and the bank was always messing things up

• I

  Iris Mudd
  4

  The customer service at the Hanes Mill, Winston-Salem branch is good. Debbie Bevill is outstanding. She is the reason we have kept all of our accounts their. The hours the branch is open is not convenient at all. It is closed when I am on the way to and from work.

• J

  JesusPaid4You 2
  1

  Thanks for killing my stimulus payment, First Horizon. Neither I myself nor anyone I know has heard of changing back account numbers, instead of just routing numbers when you change banks over.

• A

  Andrew Roscoe
  1

  I wanted open account, do wire transfer. I was accused of fraud

• I

  Itskapcapeesh
  1

  I wouldn't go to the ATM went recently to make a withdrawal ATM machine mess up and now I'm in a long process trying to see if I can get my own money back

• B

  Bobby Beeson
  1

  Well at first i thought this bank was ok but now starting to learn they lie to get u to bank with them.....they tell u if u set up direct deposit with them that you will get 200 which is a lie...then after u start gettin direct deposit if u ask them about the 200 promised they til you it will take 2 months......this is just a gimmick to get you to bank with them.....lets just say they can keep it i will be closing my accounts their today....bait and switch....

• J

  John Guy
  4

  Should probably give 5 * as I have no legitimate compliants.

• C

  Clark Steel
  1

  save yourself the headache and avoid this place. go to first citizens bank instead.