Metro Credit Union S 71st Plz, Papillion

Metro Credit Union Reviews

• D

  Delanne Porter
  2

  Not sure why there is a whole dang building open only for drive thru services only and you can't walk in without an appointment, so now i have to go farther out of my way to another branch, I can walk into freely. Was happy there was a location nearby to where I moved,but scheduling isn't something I'm able to do.

  Response from the owner

  I am sorry this change is less convenient for you, some of our branches being drive thru only is due to an increase of members using our digital services to remotely deposit checks, apply for loans, setup payments and transfers, and other services they used to do at a branch. This change in behavior caused a sharp decline in in-person activity at a few of our branches, causing us to update how they are staffed. Appointments can be made through our website at any time, and we have 5 full service branches throughout the Metro, with the closest to Cornhusker being our 50th & L location. Outside of that, our mobile banking app and online services can likely cover most, if not all of your banking needs, and our call center staff would be happy to guide you through any setup, or questions you may have.

• L

  Lukas Greene
  1

  Gave us multiple counterfeit $100 bills- verified by another bank that caught it right away. When we asked them how they were going to make it right, they did not take responsibility and told us that we were simply out of luck. Makes you wonder how many other people have gotten and will get screwed by this branch.

• c

  crystal walker
  5

  I had a really bad experience the first time I called to ask about a refi. After management got ahold of me and took over we had a great experience, they really took the time to give us all options ,details and offers. Thank you metro!

  Response from the owner

  Thank you for sharing your experience and apologize for it not not being a positive experience at your first call. I'm glad we could help you out with your refinance after manager contacted you.

• C

  Courtney Vaughan
  5

  Loved doing my auto finance through them. They were so helpful and sweet

  Response from the owner

  Thank you for the 5-star review. We appreciate you doing business with us!

• M

  Michele Shonka
  5

  Everyone is nice and courteous. Great credit Union to bank with for all personal and business needs

• D

  Derek J.
  5

  They treat me with respect, clearly answer questions and help work through anything confusing about a loan or other banking topic.

  Response from the owner

  Thank you for your 5-star review and feedback! We appreciate you doing business with us.