Mariner Finance Towne Square Blvd, Roanoke

Mariner Finance Reviews

• J

  Johnny Couch
  5

  I was very pleased with the professionalism that was displayed. The representative was young . He locked the computer up. But he apologized and was able to get it unlocked in min. I think Mariner for helping me with my problem.

  Response from the owner

  Johnny Couch, thanks for the great feedback! We appreciate the time you took to share your experience with us and we look forward to working with you in the future. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• s

  sharlet boyd
  5

  Everyone was friendly and professional. They got me taken care even though they had a audit going on.

  Response from the owner

  sharlet boyd, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• C

  Corey Krantz
  5

  I was hospitalized and out of work for over a month. During that time frame, I had gotten behind on all of my bills, including my loan with Mariners. I was offered an opportunity to rewrite my loan and it would push my payments back until Jan. That sounded great to me..it would give me time to catch up on other bills. So I went in on 11/27, Not only were they able to push my payments back by two months, but they were able to include a check for $200 to have as extra spending money and my payments remained the same..i know they can't everyone out the same as they did me because everyone goes in there with different circumstances. But they will definitely go out of their way and help you the best way they can..i highly recommend going here if you need a little extra cash to get you through the holidays

  Response from the owner

  Corey, thanks for the great feedback! We appreciate the time you took to share your experience with us and we look forward to working with you in the future. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• S

  Susan Jennings
  5

  They have been very helpful when I have needed them.

  Response from the owner

  Susan Jennings, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• C

  Carolyn Cunningham
  3

  It was easy an quick process, the representative was nice but didnt get as much as we needed to pay more bills off and the interest rate was very high since I have already had a loan there an paid on time an always pay on time. Credit Karma says my interest rate is really high compared to others with the same credit score. .

  Response from the owner

  Carolyn, we appreciate you taking the time to share your perspective and wanted to pass along that specific interest rates are determined as permitted under applicable law and vary based on loan amount, term, collateral, and the applicant’s ability to meet underwriting requirements.

• P

  Patricia Laity
  5

  The customer service reps. are outstanding. They are courteous and treat you with respect and dignity. They made me getting a loan a pleasant experience because of the way they treated me. I would encourage anyone needing to get a loan to go there. Trust me when I say, you won't regret choosing Mariner Finance.

  Response from the owner

  Patricia, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• J

  Jon Skeens
  5

  I have always had good dealings with Mariner Finance in Roanoke. Kaitlyn was very helpful, professional and a pleasure to do business with. I would highly recommend asking for Kaitlyn when you call in.

  Response from the owner

  Jon, thanks for the great feedback! We appreciate the time you took to share your experience with us and we look forward to working with you in the future. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• S

  Shelby Jenkins
  5

  Everyone is so nice and help any way possible

  Response from the owner

  Shelby Jenkins, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• T

  Tank Townes
  5

  The staff at Mariners is always a pleasure to do business with. They are professional and a joy to conversate with as human beings. Keep up the great customer service...

  Response from the owner

  We are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• P

  Preston McCormick
  5

  Friendly helpful employees. Had a fast response and was helpful with all questions and explained everything in full detail.

  Response from the owner

  Preston McCormick, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.