Mariner Finance Beverly Blvd, Whittier

Mariner Finance Reviews

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  Laura Baybridge
  1

  Hello, I haven’t been able to get even a call back from this company in the last week. I guess my credit was seen and automatically ignored. We all have a point in life where things don’t go according to plan. I am in real need of a loan and would appreciate the help.

  Response from the owner

  Laura Baybridge, we apologize that our branch did not meet your expectations. If you would like to discuss your experience in greater detail, please call our Customer Relations Department directly at 844-338-2080 or message us at https://www.marinerfinance.com/customer-support/.

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  Patrick Rojas
  5

  Hilda at the Whittier office was very courteous, polite & professional. The process was simple and easy...Thank you!

  Response from the owner

  Patrick Rojas, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

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  Martha Guerrero
  5

  I received an additional loan so I went to the office this time. Everyone there was very helpful and professional. They answered all of my questions and helped receive the loan the same day. I appreciate all of their help and service. I would recommend them to everyone who needs assistance.

  Response from the owner

  Martha Guerrero, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

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  bigosobear
  5

  Everyone at Mariner Finance are so friendly, so professional and extremely helpful. I greatly appreciate them. I have had nothing but positive dealings with them, and highly recommend them. Thank you Mariner Finance and thank you to the Fantastic staff at the Whittier, CA Office for outstanding service and and great job. George Zaragoza

  Response from the owner

  bigosobear, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

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  Alma Moscoso
  5

  Service was fast and staff (Hilda) was very professional and helpful . Mariner Finance is responsive to e-mail requests and prompt. There is no wasted time. All the needed requirements are explained and made easy to comply. Thanks to Mariner Finance for your help and assistance with efficient staffs.

  Response from the owner

  Alma Moscoso, thanks for the great feedback! We appreciate the time you took to share your experience with us and we look forward to working with you in the future. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

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  Eric Frazier
  5

  The Staff followed through on my loan approval even after I got a loan from another lender. Mariner Finance was able to get me a much better loan fast and easy. Hilda and Joanna were knowledgeable and made sure I got the loan that will save thousands of dollars when I didn't think it was possible. Thank you Mariner Finance!

  Response from the owner

  Eric, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

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  Marcus santos
  5

  Joana, the manager is very nice, accommodating, professional, and cares about the clients. I recommended Mariner Finance, in Whittier to my friends and relatives.

  Response from the owner

  Marcus santos, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

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  Anthony Rodriguez
  1

  Mariner finance is horrible to do business with . For starters they don't have matching information from your online account and thier office systems the numbers were off by $500.00 and you call them on it and you get no response and beware of them trying to get additional payments without authorization, they did it twice to me with having 4 payments within 2 months, straight shady place . Never again will I do business with them , I'm glad it's over what a nightmare

  Response from the owner

  Anthony Rodriguez, we apologize that you had an unfavorable experience. Our goal each day is to provide superior customer service. If you would like to discuss your experience in greater detail, please call our Customer Relations Department directly at 844-338-2080 or message us at https://www.marinerfinance.com/customer-support/.

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  rosita bonita
  5

  Very professional and friendly. My second loan with Mariner,

  Response from the owner

  rosita bonita, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

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  Sterling Michaels
  3

  I love the fact that they were pro-active and called me up And offered a solution to my COVID19 layoffs. The process was relatively easy and the transaction smooth but the disappointing part is I specifically gave them a new account information to deposit my money into and to withdraw my money from in the future and they did not read my application and placed it in the wrong account which I have a dispute on right now so I don't even have access to the $250 that they gave me. But at least I got my payments deferred until June. I also feel that they should be offering at least a $1,000 for refinancing something. They've improved generally in the past few months now I have to adjust where my payments are coming from myself. Was hoping this would be a 100% positive experience but I'll give them a B-. Hopefully in the future they'll listen and pay a little bit closer attention that's all otherwise the whole transaction was otherwise very enjoyable just the money deposit was a significant mistake. Update - It is extremely difficult to reach them now and I was shocked when they put 80% of EXTRA MONEY towards my loan "Principle" towards interest instead and I am not behind in payments at all. Additionally, I got this loan to help my credit but think see that it's a Very High interest rate and the FICO takes this into consideration negatively. I have a 3% usage out of over $100k credit available with all payments rated Exceptional and yet my score hasn't risen above 767 at any time. Borrowers beware, their loans are upward of 35%!!

  Response from the owner

  Thank you for the feedback. If you would like to discuss your experience in greater detail, please call our Customer Relations Department directly at 844-338-2080 or message us at https://www.marinerfinance.com/customer-support/.